MARCIA CANTY
Orlando,FL
Summary
Proactive Lead Host/Cashier with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work.
Overview
1
1
year of professional experience
Work History
Host
Teak Neighborhood Grill
Orlando, FL
03.2022 - 09.2022
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Cashier
Universal Studios
Orlando, FL
11.2021 - 04.2022
- Lead Quick service representative representative.
- Lead cashier
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Cosmetologist - Cosmetology Education
Hair Design Institute of Apopka
Apopka, FL08.2014
High School Diploma -
Duluth Central High School
Duluth, MN09.2004
Skills
- Team Player
- Front of House Management
- Character Performances
- Waiting Tables
- Wait List Management
- Active Listening and Communication
- Guest Flow
- Large Party Preparation
- Warm and Welcoming
- Hosting Meetings
- Active Listening
- Table Bussing
- Front Counter Support
- Customer Service Optimization
- Guest Accommodations
- Cash and Transaction Handling
- Speaking
- Coordination
- Dining Reservations
- Table Assignment Management
Accomplishments
- INSTALLING THE SECURE BROWSER
- Open the portal at www.flfast.org and click the Florida Assessment of Student Thinking (FAST) card
- 1
- Scroll to bottom and click the Secure
- Browsers button
- 2
- Select Windows, macOS, Linux, iPadOS, or ChromeOS tab
- Click blue
- Download Secure Browser button
- 3 Double-click the installation file
- Note: file appears different for each browser
- 4
- Follow instructions based on your operating system
- IPadOS & ChromeOS: SecureTestBrowser icon will appear on device
- 5
- Windows: Setup Wizard
- Click Next, accept license agreement and click
- Install for auto setup
- MacOS: drag SB icon to apps folder
- When successfully installed: a
- Ensure all programs are closed on your device
- B
- Double click on Secure Browser icon
- Student login appears
- C
- To exit browser, click X
- 6
Languages
English
Full Professional
Timeline
Host
Teak Neighborhood Grill
03.2022 - 09.2022
Cashier
Universal Studios
11.2021 - 04.2022
Cosmetologist - Cosmetology Education
Hair Design Institute of Apopka
High School Diploma -
Duluth Central High School
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