Marcia Dardes
Havertown,PA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
14
14
years of professional experience
Work History
Jewelry Sales Associate
Macy's
07.2006 - 07.2020
- Greeted customers, helped locate merchandise and suggested suitable options.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Completed store opening and closing procedures as per company guidelines.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Informed customers of current store promotions to encourage additional sales purchases.
- Provided dynamic service to customers through active engagement, direct eye contact, and well-honed listening skills.
Education
Penn State And West Chester University
Lima Pa And West Chester PaSkills
- Loyalty Programs
- Customer Inquiries
- Strategic Selling
- Jewelry Design
- Efficient Service
- Cash Handling
- Quotas and Goals
- Rewards Programs
- Store Presentation
Timeline
Jewelry Sales Associate
Macy's
07.2006 - 07.2020
Penn State And West Chester University
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