MARCIA HOEHN
Bethalto,IL
Summary
Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.
Overview
17
17
years of professional experience
Work History
Human Resources Assistant
Express Personal Service
06.2024 - Current
- Supported day-to-day operations of HR functions and duties
- Filed papers and documents into employee files
- Maintained and updated employee records to support accuracy and compliance
Administrative Assistant/Receptionist
Allied Universal Security
03.2023 - 06.2024
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records
Office Assistant
Orkin Pest Control
03.2022 - 03.2023
- Provided customer service support via phone or email inquiries related to products or services offered by the organization
Receptionist/Office Assistant
Community Wholesale Tire
01.2019 - 03.2022
- Greeted visitors warmly and ensured they had a positive experience
Encoder
US Bank
08.2018 - 03.2019
- Successfully encoded and updated data into the system according to established protocols
Customer/Claims Service Representative
American Water Resources
04.2008 - 08.2018
- Provided excellent customer service by responding promptly and accurately to inquiries from policyholders, claimants, providers, and other internal departments
- Attached information to claim file
Skills
- Microsoft Office
- Docusign
- Office Administration
- Organizational Skills
- Administrative Support
- Data Entry
- Mail handling
- Filing and data archiving
Timeline
Human Resources Assistant
Express Personal Service
06.2024 - Current
Administrative Assistant/Receptionist
Allied Universal Security
03.2023 - 06.2024
Office Assistant
Orkin Pest Control
03.2022 - 03.2023
Receptionist/Office Assistant
Community Wholesale Tire
01.2019 - 03.2022
Encoder
US Bank
08.2018 - 03.2019
Customer/Claims Service Representative
American Water Resources
04.2008 - 08.2018
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