MARCIA LEMBURG

Provided each customer with a cheerful greeting.

Managed self-checkout and cash register functions.

Transported returned items to customer service.

Handled customer returns efficiently.

Replenished cash and coins in self-checkout registers.

Maintained cleanliness by sweeping and sanitizing workspaces.

Ensured availability of grocery bags by restocking as required.

• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Covered shifts for other employees as needed.

• Prepared various bakery goods.
• Prepared and presented food items at deli counter.
• Prepared and packaged products for sale.
• Identified near-expiry products and implemented markdown strategies for expedited sales.
• Executed end-of-day tasks including machinery cleaning, counter sanitization, dishwashing, restocking, and floor maintenance.

• Facilitated customer transactions for gas, pizza, and snacks.
• Crafted pizzas, sandwiches, and various food items for customers.
• Replenished inventory and maintained store cleanliness.
• Sanitized equipment and floors to maintain hygiene standards.

• Processed customer catalog orders via telephone.