ROLANDO MORALES
Plantation,FL
Summary
Motivated and results-driven sales professional with a proven track record of exceeding revenue targets and driving business growth. Seeking a challenging role where I can leverage my expertise in sales, business development, and relationship management to contribute to the success of an innovative organization.
Overview
10
10
years of professional experience
Work History
Senior Business Consultant
Bet-David Consulting
11.2024 - Current
- Strategic Planning: Align business strategies with organizational goals and market opportunities.
- Process Optimization: Improve efficiency, reduce costs, and boost productivity.
- Growth & Scalability: Identify opportunities and implement solutions for long-term growth.
- Data-Driven Insights: Leverage analytics to inform decisions and optimize outcomes.
- Change Management: Facilitate smooth transitions during organizational change.
- Client-Focused Solutions: Tailor strategies to address each client’s unique needs.
- Exceeded a $30,000 revenue target within the first month, achieving the required quota.
Senior Account Manager
Hallandale Pharmacy
07.2024 - 11.2024
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
- Provided extensive support in sales, technical and business areas to key accounts.
Senior Account Manager
Kaseya
05.2023 - 06.2024
- Achieved Role Readiness Certification for Senior Account Manager demonstrating comprehensive understanding and proficiency in key competencies essential for the promotion
- Proficient in utilizing CRM software and other tools to track, manage, and report on account activities
- Implemented a proactive sales approach, utilizing phone, email, and face-to-face sales methods to engage with prospects and drive sales activity
- Facilitate regular meetings and business planning sessions with targeted partners, including QBRs, to arrange budgeting and business activities and drive mutual recurring revenue growth
- Execute weekly, monthly, and rolling 6-week sales forecasts
- Demonstrate effective leadership qualities by coaching fellow team members to encourage morale and maximize team success
- Networked proactively with industry peers and stakeholders to foster new partnerships and expand business opportunities
- Became the first rookie in company history to close over $200,000 in ARR cross sales in first 6 months on sales floor, having closed $103,000 during first quarter and another $106,000 during second quarter
Personal Cruise Consultant
Norwegian Cruise Line
11.2021 - 04.2023
- 200+ follow-up calls to prospects daily, followed through with sales appointments and customer inquiries prior to cruise purchase
- Built rapport, identified and met customer needs/expectations, and consistently met customer retention goals
- Acquired in-depth industry knowledge in order to articulate product features, benefits, and pricing and offer informed recommendations
- Responded to internet inquiries and inbound sales calls with knowledge gained through frequent interactions with all departments
- Multitasked by answering chats and phone calls while communicating with team members and management to meet daily metrics and achieve optimal productivity
Sales Coordinator
Jaguar Land Rover North
11.2020 - 11.2021
- Responded to Internet inquiries and sales Inbound calls
- Actively engaged in both new and pre-owned vehicle sales and provided customers with a personable shopping experience
- Completed 250+ daily outbound calls to prospects to build rapport and increase sales appointments
- Conducted both standard and voluntary follow-up calls to customers to discuss any additional needs and ensure continued satisfaction with product and service
- Scheduled follow-up contact if no appointment was made and rescheduled no-show appointments when necessary
System Designer and Sales Consultant
Magnolia
01.2018 - 03.2020
- Applied consultative sales approach to understand customer needs and recommend relevant offerings
- Improved overall sales by overseeing entire lifecycle from lead generation to contract negotiations and closings
- Established, initiated, and optimized business development strategies based on company targets, product specifications, market data, and budget factors
- Provided accurate information regarding promotions as well as available programs and products, helping drive high customer trust and retention
Personal Banker II/Business Specialist
Wells Fargo
11.2014 - 01.2018
- Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention
- Worked closely with management to strategize sales techniques to increase branch production and customer service
- Continually boosted branch production and revenue by consistently meeting all monthly and quarterly sales goals
Education
High School Diploma -
South Plantation High School
06.2009
Skills
- Professional networking aptitude
- Pipeline Management
- Contract Negotiation
- CRM Systems
- Account Management
- Public Speaking
- Sales Meetings and Orientations
- Cross-selling
- Strategic Account Planning
- Financial services
- Client relationship management
- Team management
- Schedule Management
- Sales Forecasting
- Documentation And Reporting
- Software demonstrations
- Market Research
- Closing Techniques
Timeline
Senior Business Consultant
Bet-David Consulting
11.2024 - Current
Senior Account Manager
Hallandale Pharmacy
07.2024 - 11.2024
Senior Account Manager
Kaseya
05.2023 - 06.2024
Personal Cruise Consultant
Norwegian Cruise Line
11.2021 - 04.2023
Sales Coordinator
Jaguar Land Rover North
11.2020 - 11.2021
System Designer and Sales Consultant
Magnolia
01.2018 - 03.2020
Personal Banker II/Business Specialist
Wells Fargo
11.2014 - 01.2018
High School Diploma -
South Plantation High School
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