Marcia Nyland
Kalamazoo,MI
Summary
Knowledgeable professional skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer, and problem-solver. Superb mentorship over many years. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. It is with these abilities that I hope to continue my education at Western Michigan University and complete a Master's degree in Communication.
Overview
39
39
years of professional experience
Work History
Gelfoam Trainer
Pfizer
Kalamazoo, MI
05.1998 - Current
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Explained goals and expectations required of trainees.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
- Participated in and attended meetings or seminars to obtain information for use in training programs.
- Created and offered additional materials to enhance training.
- Recommended changes or improvements in existing training processes as needed.
Correctional Officer
State Of Michigan Department Of Corrections
Muskegon, MI
03.1985 - 07.1996
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
Education
Bachelor of Arts - University Studies
Western Michigan University
Kalamazoo, MI04-2024
Associate of Arts - Social Sciences
Muskegon Community College
Muskegon, MI04-1995
Skills
- Online Instruction
- Materials Preparation
- Curriculum Planning
- Program Management
- Course Development
- Colleague Engagement
- Interpersonal Communication
Accomplishments
-Recent Western Michigan University graduate, Magna Cum Laude, Western Michigan University 2024 Presidential Scholar
-Co-lead Veterans in Pfizer Colleague Resource Group
-Member Diversity and Inclusion Committee at Pfizer
-Member of the Safey Team at Pfizer
Timeline
Gelfoam Trainer
Pfizer
05.1998 - Current
Correctional Officer
State Of Michigan Department Of Corrections
03.1985 - 07.1996
Bachelor of Arts - University Studies
Western Michigan University
Associate of Arts - Social Sciences
Muskegon Community College