Summary
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Marcia Orellana

Orlando,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Villa Supervisor

Star Island Resort And Club
03.2022 - 08.2022
  • Promoted health and safety measures among staff members and guests which led to zero incidents during tenure.
  • Contributed to the overall success of the villa by continuously seeking opportunities for improvement and embracing change as needed.
  • Organized special events, catering to guest preferences while maintaining high standards of service quality.
  • Collaborated with housekeeping staff to maintain a clean, welcoming environment that consistently met cleanliness standards.
  • Enhanced guest satisfaction by implementing personalized services and attending to their individual needs.
  • Managed daily villa operations for optimal performance, ensuring smooth functioning of all departments.

Education

Biomedical Sciences - Pre-Medicine

University of Central Florida
Orlando, FL

Skills

  • Conflict resolution and mediation
  • Multilingual Proficiency
  • Guest Relations Management
  • Guest experiences
  • Outstanding communication skills
  • Interpersonal communications
  • Multitasker

Accomplishments

Member of Future Professionals in Medicine.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Native or Bilingual

Timeline

Villa Supervisor

Star Island Resort And Club
03.2022 - 08.2022

Biomedical Sciences - Pre-Medicine

University of Central Florida
Marcia Orellana