Marcia Ramirez
Alexandria,VA
Summary
Friendly Lead Cashier tasked with mentoring, training, and assisting other employees with completing tasks. Well-rounded and hardworking leader willing to take on new or increased level of responsibilities to enhance team success. Proven relationship-builder with motivational approach. Trustworthy and dedicated Associate with 13 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
1
1
Certification
Work History
Lead Cashier
Compass Group Management
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Assisted customers by answering questions and fulfilling requests.
- Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
- Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
- Worked with floor team and managers to meet wide range of customer needs.
Skills
Excellent Provider of Platinum Service, Meeting the expectations on Company’s Standards, Problem Solving skills, Adaptive and Creative Attitude to Maintain A Successful Work Environment
Certification
ServSafe Certified since 2022 and Also Graduated from AMP Program on Summer of 2024 as Well
Languages
Spanish
Native or Bilingual
Timeline
ServSafe Certified since 2022 and Also Graduated from AMP Program on Summer of 2024 as Well
Lead Cashier
Compass Group Management
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