Marcia Stewart
Cochran,GA
Summary
Accomplished Assistant Manager at Kentucky Fried Chicken, adept in staff supervision and customer relations, significantly enhanced operational efficiency and customer satisfaction. Skilled in money handling and team leadership, fostered a positive work environment, and achieved a notable reduction in cash discrepancies. Demonstrates exceptional problem-solving and multitasking abilities, driving results and exceeding performance expectations.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Kentucky Fried Chicken
07.2015 - 07.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Certificate - Phlebotomy
Middle Georgia Technical College
Warner Robins, GAHigh School Diploma -
Bleckley County High School
Cochran, GA05.2000
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Supervision
- Task Delegation
- Employee Scheduling
- Customer rapport
- Recruiting and interviewing
- Compliance understanding
- Policy Enforcement
- Employee Performance Evaluations
- Cost Reduction
- Cost Control
- Team Leadership
- Multitasking Abilities
- Decision-Making
- Problem-Solving
- Multitasking
- Good Judgment
Timeline
Assistant Manager
Kentucky Fried Chicken
07.2015 - 07.2023
Certificate - Phlebotomy
Middle Georgia Technical College
High School Diploma -
Bleckley County High School