Summary
Overview
Work History
Skills
Languages
Timeline
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MARCIA Catarina CUNHA

Cranston,Rhode Island
MARCIA     Catarina CUNHA

Summary

Offering office management and business development proficiencies that are complemented by strong communication and interpersonal relations skills and a facility for easily establishing rapport with individuals across the diversity spectrum. Able to analyze situations, interpret problems, and responsively address emerging issues to ensure the achievement of customer relationship management objectives. Reputation for being patient and empathetic, with the willingness to extend personal efforts as necessary to provide assistance, support, and guidance.

Diligent Account Executive with background in managing client relationships and driving revenue through innovative sales strategies. Successfully closed high-impact deals and fostered long-term partnerships. Demonstrated expertise in communication and negotiation, consistently exceeding client expectations.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Personable and driven individual with talent for building strong client relationships and positive, upbeat demeanor. Possesses fundamental understanding of sales strategies and client management, with strong communication and organizational skills. Ready to deliver impactful results by leveraging interpersonal skills and keen attention to detail.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

12
years of professional experience

Work History

Oak Street Health

Account Executive
12.2021 - Current

Job overview

  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.

Anytime Realty

Account Executive
01.2016 - 01.2017

Job overview

  • Held sole responsibility for cultivating and solidifying business relationships with area attorneys, banks, and mortgage companies to generate referrals to this well-established, independently owned residential and commercial real estate company
  • Planned and executed targeted prospecting campaigns in a Rhode Island territory to uncover viable business development opportunities and delivered effective presentations while advocating for the company’s proven track record in providing client-centric real estate services
  • Developed weekly reports for submission to the company owner to track progress in identifying prospects and to support strategic planning aimed at improving competitive positioning
  • Received and responded to all inbound email communications and conveyed information to individual real estate agents within the company to facilitate the cultivation of business-to-business relationships
  • Advanced the company’s advertising efforts by compiling and disseminating marketing collateral and by providing the consistent follow-up required to optimize relationship building outcomes
  • Achieved the strategic objective of promoting the business within the competitive business arena and consistently generating referrals that resulted in new accounts

Liberty Title and Escrow

Account Executive
01.2013 - 01.2016

Job overview

  • Hired to advance the business development efforts of this provider of real estate settlement services while managing communications with prospective clients in a Rhode Island and Massachusetts territory
  • Traveled extensively to identify and cultivate relationships with referral sources, including banks, real estate companies, law offices, and home buyers/sellers
  • Conducted high-impact presentations to promote the company’s full suite of service offerings that included escrow management, title services, closing services, and legal services
  • Met the goal of identifying and converting business development opportunities into new accounts
  • Capitalized on opportunities to attend local and regional conventions to meet and establish business relationships with executive officers at high-value referral prospects
  • Leveraged use of company-sponsored sales-support materials to heighten the impact of sales presentations
  • Served as the point of contact throughout the transaction life cycle to manage communications with new accounts and address emerging issues
  • Developed weekly reports to apprise the management team of progress in targeting, identifying, and winning new business
  • Supported the company’s charitable outreach efforts by actively participating in community-based fundraising events

Skills

  • Proficient in the use of Sales Force, Medisoft, Microsoft Word, Excel
  • Fluent in Portuguese and Spanish
  • Client relationship building
  • Account management
  • Relationship building and management
  • Pipeline management
  • Written and verbal communication
  • Customer service

Languages

Portuguese
Native or Bilingual
Spanish
Full Professional

Timeline

Account Executive
Oak Street Health
12.2021 - Current
Account Executive
Anytime Realty
01.2016 - 01.2017
Account Executive
Liberty Title and Escrow
01.2013 - 01.2016
MARCIA Catarina CUNHA