Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.
Overview
6
6
years of professional experience
Work History
Team Leader APS
Department of Social Services, South Carolina
08.2024 - Current
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
Coordinated resources effectively to meet project deadlines and achieve desired results.
Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
Mental Health Counselor
The Stepping Stone Group
01.2024 - Current
Provided individual and group counseling to clients struggling with mental health issues.
Conducted initial assessments of clients to diagnose mental health disorders and develop treatment plans.
Developed therapeutic relationships with clients and their families to ensure effective communication.
Facilitated psychoeducation groups on topics such as stress management, coping skills, and relapse prevention.
Maintained detailed records of client progress in accordance with HIPAA regulations.
Assisted in crisis intervention when needed to provide immediate support for clients in distress.
Implemented evidence-based interventions based on best practices in the field of mental health counseling.
Educated staff members on the importance of providing culturally competent services to diverse populations.
Monitored client safety by assessing risk factors associated with suicide or self-harm behaviors.
Participated in weekly team meetings to discuss client cases and review treatment plans.
Provided individual and group mental health counseling in alignment with evidence-based practice and clinical models.
Documented service plans, treatment reports and progress notes.
Assisted clients with identifying feelings and behaviors by asking open-ended questions.
Provided counseling for relapse prevention, social issues and mental health problems.
Child Protective Investigator
South Carolina Department of Social Services
10.2022 - 09.2023
The CWS Case Manager performs case management (contacts, visitation, case planning) to a caseload of children and families to ensure safety, permanency and well-being
Responds to assigned intakes within identified time frames to conduct initial safety assessments of the family and home using the comprehensive Family Advocacy and Support Tool (FAST)
Utilizes critical thinking skills to determine whether there are safety threats or a level of risk that constitutes child abuse or neglect under South Carolina Law
Conducted hundreds of abuse and neglect investigations upon reports by law enforcement or anonymous reports.
Investigated reports of child abuse and neglect to determine if further actions are necessary.
Conducted home visits, interviews, and assessments in order to evaluate the safety of a child's environment.
Collaborated with other agencies such as law enforcement, mental health providers, schools, and social services.
Developed case plans in order to ensure that the best interests of the child were met.
Family Preservation Case Manager
South Carolina Department of Social Services
07.2020 - 10.2022
The Family Preservation Case Manager serves as a specialist to plan and execute case management activities that ensure the safety, permanence, and well-being of children who have experienced abuse and/or neglect
Responsibilities of case managers in this division include, but are not limited to, personally engaging children and their families in the development of plans and collaboration of access to services and providers, thorough documentation of case management, preparation of and participation in court proceedings, and participation in other related activities as necessary
I have successfully completed the certification for Family preservation through child welfare basic training.
Human Services Specialist
South Carolina Department of Health and Human Services (SCDHHS)
01.2019 - 07.2020
The Long-Term Care Eligibility Human Services Specialist II (Eligibility Specialist) is the front-line of beneficiary access to the Medicaid program
This position collects and evaluates documentation from applicants to determine individual and family eligibility for the program
Eligibility Specialists ensure the integrity of the Medicaid program by completing all eligibility determinations, reviews, and eligibility changes in an accurate and timely manner
Uses various information sources, electronic tools, and systems provided by the Department to collect, assemble, evaluate, and act upon information provided by applicant/beneficiaries and third parties to make timely eligibility determinations, reviews, and changes of circumstance
Follows policies and procedures for the collection and analysis of applications and documentation and collects additional information for beneficiaries as necessary with the least burden to the applicant/beneficiary as possible.
Education
Master's in Social Work -
Walden University
Minneapolis, MN
12.2020
Bachelor of Social work in Social Work -
Limestone College
Gaffney, SC
12.2017
AA in Liberal arts -
Limestone college
Aiken, SC
05.2017
Skills
Case Management
Child protective services
Meeting Facilitation
Medical Records
Program Development
Documentation review
Data collection
Risk Assessments
Care Plan Development
Case Files Maintenance
Patient Advocacy
Confidential records
Safety and risk assessments
Records Management
References
References available upon request.
Timeline
Team Leader APS
Department of Social Services, South Carolina
08.2024 - Current
Mental Health Counselor
The Stepping Stone Group
01.2024 - Current
Child Protective Investigator
South Carolina Department of Social Services
10.2022 - 09.2023
Family Preservation Case Manager
South Carolina Department of Social Services
07.2020 - 10.2022
Human Services Specialist
South Carolina Department of Health and Human Services (SCDHHS)
01.2019 - 07.2020
Master's in Social Work -
Walden University
Bachelor of Social work in Social Work -
Limestone College
AA in Liberal arts -
Limestone college
Similar Profiles
Emily HunterEmily Hunter
CWS Family Preservation Team Leader at South Carolina Department Of Social ServicesCWS Family Preservation Team Leader at South Carolina Department Of Social Services
BENEFIT INTEGRITY SPECIALIST at South Carolina Department Of Social ServicesBENEFIT INTEGRITY SPECIALIST at South Carolina Department Of Social Services
Program Coordinator for Foster Care at South Carolina Department of Social ServicesProgram Coordinator for Foster Care at South Carolina Department of Social Services