Marco Antonio Arellano
Austin,TX
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
1
1
year of professional experience
Work History
Sales Representative
Boot Barn Holdings Inc.
11.2023 - 02.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Helped maintain a clean working environment by using organizational skills to keep a consistent work ethic.
Welder Helper
Personal Employer
06.2023 - 07.2023
- Fetched materials, equipment, and tools for welding professionals.
- Removed trash and excess materials to clean up work areas.
- Supported welders with precise measurements, cutting, and fitting of metal components for accurate assembly.
- Prepared welding equipment to perform advanced welding work.
Education
High School Diploma -
Akins High School
Austin, TX06.2025
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Leadership
- Communication
Languages
Spanish
Native or Bilingual
Timeline
Sales Representative
Boot Barn Holdings Inc.
11.2023 - 02.2024
Welder Helper
Personal Employer
06.2023 - 07.2023
High School Diploma -
Akins High School