Marco Barajas
San Antonio,TX
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking abilities and exceptional customer service skills at Olive Garden to enhance guest experiences and streamline operations. Demonstrated adeptness in relationship management and inventory accuracy, significantly contributing to repeat business and operational efficiency.
Overview
1
1
year of professional experience
Work History
Server
Olive Garden
07.2023 - 07.2024
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Busser
Olive Garden
07.2023 - 07.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Performance Improvement
- Memory retention
- Cleanliness standards
- Food Running
- Supply Restocking
- Table Bussing
- Relationship Management
- Team Player
- Reliable and Responsible
- Adaptable and Flexible
- Multitasking
- Multitasking Abilities
- High Energy and Stamina
- Cool Under Pressure
- Teamwork and Collaboration
- Effective Communication
- Time Management
- Cleaning and sanitizing
- Ability to Lift 30 Pounds
- Organizational Skills
Timeline
Server
Olive Garden
07.2023 - 07.2024
Busser
Olive Garden
07.2023 - 07.2023
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