Marco Antonio Castillo
Westminster
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
9
9
years of professional experience
2013
2013
years of post-secondary education
Work History
Lead Transportation Security Officer
United States Department of Homeland Security- Transportation Security
Irvine
03.2018 - Current
- Providing input to supervisors and managers concerning a variety of human resources matters including, but not limited to, employee performance, promotions, reassignments.
- Implementing security screening procedures in accordance with TSA objectives and directives.
- Assisting with investigations of incidents, and preparing incident reports or other documents that convey required information.
- Responding to breaches of security and emergency situations.
- Training team members, monitoring and reporting on the status and progress of work, and representing the team in communications with the supervisor or manager for the purpose of obtaining resources (computer hardware and software, etc.).
- Conducts screening of people property and cargo at security checkpoints, as assigned, that provides commercial service to the public.
- Maintain close communication with leads, supervisors, and other officers. Solicit input and feedback with an understanding of line of leadership/chain of command, in order to build network communication.
- Ensure that all checkpoint equipment is accounted for and make sure that they are recorded and reported to a supervisor.
- Certified in Behavior Detection - ATLAS.
- This is a federal job
- Salary: $49,366.00 USD Per Year
- Hours per week: 40
- Pay Plan: SV - Transportation Security Administration Employees Other Than Executives
- Grade: F
- Supervisor: Nicholas Mofsie (951-545-8347)
- Okay to contact this Supervisor: Yes
Parts Associate
Huntington Beach Chrysler Dodge Jeep Ram
Huntington Beach
11.2016 - 06.2017
- Managed inventory levels for automotive parts and accessories.
- Processed incoming shipments and organized parts in stockroom.
- Collaborated with service technicians to ensure timely part availability.
- Utilized inventory management software to track stock movements accurately.
- Maintained cleanliness and organization within the parts department area.
- Performed regular cycle counts to maintain accurate inventory levels.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Maintained a clean and safe work environment by adhering to safety protocols.
- Coordinated and executed daily parts deliveries to local businesses.
- Implemented process and procedural updates to uphold high standards of service and quality, as well as meet challenging sales objectives.
- Managed scrap and waste disposal process according to applicable regulations.
Education
Sociology
Long Beach State University
Long Beach, CA 03.2025 - 05.2025
High school diploma or equivalent -
Westminster High school
Westminster, CA, United StatesAssociate's Degree - Psychology
Goldenwest College
Huntington Beach, CA, United StatesSkills
- Employee training
- Team building
- Security screening
- Incident reporting
- Data analysis
- Customer service
- Inventory management
- Effective communication
- Problem resolution
- Emergency preparedness
- Incident response
- Policy enforcement
- Behavioral observations
- Passenger communication
- Multilingual proficiency
- De-escalation techniques
- Report development
- Continuous improvement
References
- Nicholas Mofsie, Department of Homeland Security, Supervisor Transportation Security Officer, (951)545-8347, Nicholas.Mofsie@tsa.dhs.gov
- Danielle Arocho, Department of Homeland Security, Transportation Security Manager, (949)233-0776, Danielle.arocho@dhs.gov
Additional Information
Moderate to advance skills of PC and Mac document programs.
Languages
Spanish- Read, Write and Speak - Intermediate.
Job Related Training
Behavioral Detection Officer
Timeline
Sociology
Long Beach State University
03.2025 - 05.2025
Lead Transportation Security Officer
United States Department of Homeland Security- Transportation Security
03.2018 - Current
Parts Associate
Huntington Beach Chrysler Dodge Jeep Ram
11.2016 - 06.2017
High school diploma or equivalent -
Westminster High school
Associate's Degree - Psychology
Goldenwest College