Marco Cruz
Norwalk,CT
Summary
Friendly Bartender with expertise concocting cocktail drinks and alcoholic beverages. Remains calm and poised in fast-paced environments. Prepared to handle high-volume service situations. Works great with team members to serve customers and meet demand. Always ready to help others and reliable in keeping bar organized, stocked and ready for customers.
Overview
2
2
years of professional experience
Work History
Bartender
Jacob's Pickles
Norwalk , CT
2023.11 - 2024.08
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Performed opening and closing duties including restocking supplies.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Developed good working relationships with fellow employees through effective communication.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Waiter and Bartender
El Segundo
Norwalk , CT
2022.11 - 2023.10
- Checked back with customers to ensure satisfaction with their meals and addressed any issues quickly.
- Demonstrated strong team working skills by assisting colleagues during busy periods to ensure smooth operations.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided drink suggestions to customers based on their preferences.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Education
High School Diploma -
Norwalk High School
Norwalk, CT2022-06
Skills
- Menu Memorization
- Very Quickly
- Cocktail list development
- Handling Difficult Customers
- Able to stand [10] hours
- Multilingual in [English and Spanish]
- Maintaining a clean bar
- Extensive spirits knowledge
Job References
Frank Rojas
- General Manager of Spread and El Segundo at Washington Street, Norwalk,Connecticut
- 203-820-9503
Gorge Paz
- Director of Jacob's Pickles
- 408-509-5981
Personal References
Brayan Castro
- Bartender
- 475-393-3579
Alexander Cajbon
- Waiter and Bartender
- 203-952-5340
Timeline
Bartender
Jacob's Pickles
2023.11 - 2024.08
Waiter and Bartender
El Segundo
2022.11 - 2023.10
High School Diploma -
Norwalk High School
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