Marco De Luna
Laredo,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
IT Technician Intern
Unitech Business Solutions
03.2023 - Current
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Performed troubleshooting and repaired peripheral devices such as printers and scanners.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Developed and maintained the company website and DNS
Field Service Technician
Unitech Business Solutions
08.2016 - Current
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Followed safety procedures to avoid injuries in field.
- Operated hand tools and power equipment according to company safety procedures.
- Installed and updated the relevant patches and drivers required for printer operation
Education
Bachelor of Science - Computer Science
The University of Texas At San Antonio
San Antonio, TX12.2023
Skills
- Software installation
- Cybersecurity fundamentals
- Web development
- Problem-Solving
- Teamwork and Collaboration
- MySQL
Websites
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
IT Technician Intern
Unitech Business Solutions
03.2023 - Current
Field Service Technician
Unitech Business Solutions
08.2016 - Current
Bachelor of Science - Computer Science
The University of Texas At San Antonio
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