Marco Gerges
Teller, In Progress To Become UI/UX Designer
Palm Harbor,FL
Overview
7
7
years of professional experience
10
10
years of post-secondary education
1
1
Language
Work History
Teller
Wellsfargo
Clearwater, Florida
10.2021 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Educated customers on use of banking website and mobile apps.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Established rapport with new clients to increase satisfaction and loyalty.
Dental Front Desk
Sunshine Dental
Clearwater, Florida
01.2021 - 05.2021
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Managed office schedules and calendars to coordinate administrative planning and execution.
Floating Bank Teller
Truist Bank
Dunedin , Florida
06.2018 - 05.2020
- Educated customers on use of banking website and mobile apps.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
Printer Technician
Hit Promotional Products Inc.
Largo, Florida
08.2015 - 02.2018
- Designed computer hardware components and peripheral devices.
- Demonstrated strong knowledge of all types of electrical components, operations, specifications and proper testing methods.
- Outlined design requirements, BOMs, functional specifications and reports to document development processes.
Student Assistant
St. Petersburg College
Tarpon Springs, Florida
11.2013 - 03.2015
- Supported student learning objectives through personalized and small group assistance.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
- Completed clerical tasks such as filing, copying and distributing mail.
- Prepared learning materials, helping teachers prepare for daily instruction.
- Prepared class materials and graded assignments to keep courses on-track and promote student learning.
- Took daily attendance, notifying classroom teacher immediately of student absences.
- Completed range of simultaneous job tasks to support professor's academic, research and operational needs.
- Provided support to help students with special needs learn and grow.
Education
High School Diploma -
Dunedin High School
Dunedin, FL 02.2013 - 05.2015
Associate of Arts - General
Saint Petersburg College
Tarpon Springs, Florida 06.2015 - 05.2017
Bachelor of Science - Health Science
University of South Florida
Tampa, FL 08.2017 - 12.2022
UI/UX Designer - UI/UX Designer Bootcamp
University of South Florida
Tampa, FL 10.2022 - Current
Skills
Consumer banking specialist
NCR Cash recycler
[Number] WPM typing speed
Night and safe deposit procedures
Relationship building and management
Excellent time management skills
Positive
Cash Handling
Math aptitude
Web application development
Mobile application development
User Interface (UI) design
Multitasking Abilities
Problem-Solving
Critical Thinking
Timeline
UI/UX Designer - UI/UX Designer Bootcamp
University of South Florida
10.2022 - Current
Teller
Wellsfargo
10.2021 - Current
Dental Front Desk
Sunshine Dental
01.2021 - 05.2021
Floating Bank Teller
Truist Bank
06.2018 - 05.2020
Bachelor of Science - Health Science
University of South Florida
08.2017 - 12.2022
Printer Technician
Hit Promotional Products Inc.
08.2015 - 02.2018
Associate of Arts - General
Saint Petersburg College
06.2015 - 05.2017
Student Assistant
St. Petersburg College
11.2013 - 03.2015
High School Diploma -
Dunedin High School
02.2013 - 05.2015