Marco Jacquez
El Paso,TX
Summary
Licensed Texas All-Lines Adjuster and insurance professional with experience in property inspections, claims support, commercial insurance, field investigations, replacement cost estimating (RCE), underwriting support, accident documentation, and carrier-compliant reporting. Experienced inspecting residential, commercial, retail, automotive, and claim-related assignments for insurance vendors, legal clients, and business organizations. Strong background in documenting damages, evaluating property conditions, reviewing coverage, supporting claims processes, and communicating professionally with insureds, contractors, attorneys, carriers, and business clients. Available immediately for CAT field adjuster, remote property adjuster, staff adjuster, and 1099 independent adjuster opportunities.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Independent Field Inspector / Claims Investigator
Clients: Pacific Field Services • Sandcastle Field Services • Manhattan Field Services • LUTH Law Firm
El Paso, TX
01.2023 - Current
- Perform residential, commercial, underwriting, occupancy, collateral, retail, automotive, and claims-related inspections for insurance carriers, national inspection vendors, and legal clients.
- Conduct property inspections supporting insurance claims, underwriting decisions, litigation support, and property condition investigations.
- Complete field inspections for LUTH Law Firm by documenting property conditions, damages, accident-related evidence, and claim-related findings through detailed reports and digital photography.
- Perform commercial and retail inspection assignments for Manhattan Field Services, verifying site conditions, operational standards, merchandising compliance, and property documentation.
- Inspect residential homes, commercial buildings, roofs, exterior structures, interiors, and vehicles while documenting damages, occupancy status, risk conditions, and overall property condition.
- Capture comprehensive digital photographs, measurements, field notes, diagrams, and supporting documentation for carriers, attorneys, and inspection clients.
- Produce accurate, client-compliant inspection reports while meeting strict turnaround times and quality assurance requirements.
- Coordinate professionally with insureds, contractors, attorneys, property owners, tenants, business owners, and carrier representatives.
- Independently manage multiple field assignments across a large territory while maintaining documentation accuracy, professionalism, and customer service.
- Directed claims negotiations within allowable limit of $[Amount] and supported successful litigations for advanced issues.
Commercial Account Manager / Claims Support
J Laster Insurance Group
El Paso, TX
01.2022 - Current
- Manage commercial insurance accounts while supporting policy servicing, client communication, and carrier coordination.
- Review commercial property risks, policy coverages, endorsements, exclusions, and underwriting requirements.
- Support commercial property claims, loss reporting, claims documentation, underwriting coordination, and coverage analysis.
- Communicate with adjusters, underwriters, insureds, contractors, and carrier representatives throughout the claims and policy-servicing process.
- Assist business clients with documentation, coverage questions, policy changes, claim reporting, and risk-management support.
- Maintain accurate client records while supporting carrier compliance and service standards.
Operations & Compliance Manager
Texas Red Sky Transportation, LLC
El Paso, TX
2016 - 01.2023
- Managed fleet operations, DOT compliance, accident investigations, insurance documentation, and operational risk management.
- Coordinated accident reporting, claim documentation, and regulatory compliance activities.
- Investigated incidents, maintained safety records, and supported insurance claim reporting.
- Prepared detailed incident reports and documentation for insurance carriers, management, and regulatory review.
- Worked with drivers, management, and insurance representatives to resolve claims-related matters.
- Maintained compliance with federal transportation regulations while supporting safety, liability control, and dispute resolution.
Skills
- Catastrophe Claims
- Property Claims
- Daily Claims
- Residential Property Claims
- Commercial Property Claims
- Field Adjusting
- Remote Property Claims
- Claims Support
- Property Inspections
- Claims Inspections
- Underwriting Inspections
- Occupancy Inspections
- Roof Inspections
- Exterior Inspections
- Interior Inspections
- Auto Inspections
- Retail Inspections
- Wind Damage
- Hail Damage
- Water Damage
- Fire Damage
- Flood Damage
- Storm Damage
- Property Damage Assessment
- Replacement Cost Estimating (RCE)
- Coverage Review
- Policy Interpretation
- Claim Documentation
- Claims Investigation
- Liability Analysis
- Risk Assessment
- Building Construction
- Roofing Systems
- Digital Photography
- Carrier Compliance
- Customer Service
- Contractor Coordination
- Attorney Support
- Claims Management Systems
- Carrier Portals
- Xactimate Desktop
- Verisk Platforms
- Symbility Familiarity
- Inspection Reporting
Certification
- Texas All-Lines Adjuster License
- Texas General Lines Property & Casualty Insurance License
- Texas Private Investigator License
- AdjusterPro – Texas All-Lines Adjuster Training
- AdjusterPro – Xactimate Desktop Training
- FEMA IS-100
- FEMA IS-200
- FEMA IS-700
- FEMA IS-800
- IICRC Water Restoration Technician (WRT) (Currently Completing)
Timeline
Independent Field Inspector / Claims Investigator
Clients: Pacific Field Services • Sandcastle Field Services • Manhattan Field Services • LUTH Law Firm
01.2023 - Current
Commercial Account Manager / Claims Support
J Laster Insurance Group
01.2022 - Current
Operations & Compliance Manager
Texas Red Sky Transportation, LLC
2016 - 01.2023
AVAILABILITY
Available immediately for nationwide CAT deployments, remote property adjuster roles, daily field assignments, extended disaster response, independent adjuster assignments, staff adjuster positions, and 1099 or W-2 claims opportunities.