Marco Minutti
west chicago
Summary
Ambitious individual focused on tackling new challenges with a strong commitment to excellence. Possesses a solid work ethic and adaptability, along with superior interpersonal skills. Experienced in independent work and quick skill acquisition, consistently fulfilling organizational requirements. Demonstrates strong technical proficiency and effective time management, excelling in dynamic environments.
Overview
9
9
years of professional experience
Work History
Manager
Blue Rose Perfumes
West Chicago
02.2017 - Current
- Managed daily operations, including scheduling and budgeting.
- Managed daily operations to ensure smooth workflow and efficiency.
- Communicated departmental plans and actions to align team efforts with goals.
- Monitored sales activities and identified improvement opportunities to enhance performance.
- Fostered positive relationships with clients through proactive communication tactics.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Provided crisis intervention services by utilizing de-escalation techniques and referring clients to appropriate professionals for further assistance.
- Conducted regular inventory checks to maintain optimal supply levels.
- Organized shelves and stocked inventory.
RBT
ABC
West Chicago
02.2025 - 05.2025
- Conducted direct therapy sessions using Applied Behavior Analysis techniques and data tracking.
- Applied positive reinforcement techniques, including praise and rewards, to effectively reinforce appropriate behavior.
- Observed clients throughout sessions to identify potential triggers of problem behaviors or areas needing improvement.
- Documented client interactions and maintained accurate progress notes for compliance requirements.
- Contributed to team meetings by discussing client progress and collaboratively planning interventions.
- Worked alongside doctors, psychologists, and therapists to coordinate comprehensive patient treatment plans.
Education
Bachelor of Arts (B.A.) - Criminal Justice
Lewis University
Romeoville, IL, US12.2023
Associate in Arts (A.A.) -
College of DuPage
Glen Ellyn, IL, US12.2020
Skills
- Sales Management
- Sales Strategy
- Strategic Planning
- Complex Problem-Solving
- Negotiation
- Decision-Making
- Team Leadership
- Conflict Resolution
- Teamwork and Collaboration
- Good Judgment
- Business Administration
- Computer Skills
- Professional and Courteous
Languages
- English
- Spanish
- Beginners Italian
Timeline
RBT
ABC
02.2025 - 05.2025
Manager
Blue Rose Perfumes
02.2017 - Current
Bachelor of Arts (B.A.) - Criminal Justice
Lewis University
Associate in Arts (A.A.) -
College of DuPage