Marco Ordaz
Wynn Resorts
Las Vegas
3
years of professional experience
Detail-oriented Professional experienced in fast-paced, accuracy-driven environments. Delivered operational support through adherence to procedures and maintenance of cleanliness and organization while effectively managing pressure. Drove technological enhancements by identifying opportunities for improvement and implementing innovative solutions to enhance productivity.
Work History
Parking Services
4 Months- Direct and manage guest vehicle traffic at the Tower Suites entrance to ensure a smooth and organized arrival experience.
- Manage vehicle flow during peak arrival and departure times to minimize delays and ensure safety.
- Provide professional, personalized service to Tower Suites guests upon arrival and departure.
- Assist guests with luggage, belongings, and transportation needs while maintaining a high level of service.
- Coordinate with valet, bell, front desk, security, and other hotel departments to efficiently fulfill guest requests.
- Maintain awareness of VIP and high-profile guest arrivals while protecting guest privacy and providing discreet service.
- Respond promptly to guest questions and requests and communicate special needs to the appropriate department.
- Follow Wynn Las Vegas standards, safety procedures, and service expectations while representing the property professionally.
Barista
6 Months- Prepared coffee/espresso drinks, managed customer service, and maintained cleanliness in fast-paced environment. Operated commercial machinery and handled POS systems to ensure efficient service delivery. It builds skills in multitasking, communication, and speed, often requiring standing for long periods.
- Prepared handcrafted beverages following standardized recipes and quality guidelines
- Delivered friendly customer service while taking orders and resolving routine questions
- Operated point-of-sale system accurately for transactions, discounts, and payment methods
Attractions Attendant
11 Months- Ensured guest safety, operated ride machinery, and delivered customer service in fast-paced environment. Checked safety restraints, managed queues, enforced ride height/age rules, and maintained cleanliness to enhance guest experience.
- Monitored ride safety procedures and enforced guest height and restraint requirements.
- Guided guests through attraction entry, boarding, and exit with clear instructions.
- Inspected ride areas for cleanliness, hazards, and operational readiness.
Retail Sales Associate
2 Months- Greeted customers and delivered product recommendations aligned with footwear and apparel needs.
- Assisted customers with footwear and apparel selection using product knowledge and personalized recommendations.
- Processed sales transactions accurately through POS systems and handled cash, credit, and returns.
- Operated POS system to process sales, returns, and exchanges accurately.
- Maintained visual merchandising standards and organized sales floor displays.
Education
High school diploma
Skills
Customer service
POS
Troubleshooting
Data entry
Technical proficiency
Time management
Multitasking
Attention to detail
Work well under pressure
Analytical thinking
Problem-solving
Collaboration
Teamwork
Adaptability
Organizational skills
Team collaboration
Flexibility
Dependability
Critical thinking
Time organization
Decision-making
Timeline
Parking Services
Wynn Resorts
06.2026 - CurrentRead More
Barista
Starbucks
11.2025 - 05.2026Read More
Attractions Attendant
Circus Circus Adventuredome
12.2024 - 11.2025Read More
Retail Sales Associate
Journeys
04.2024 - 06.2024Read More
Western High School
High school diploma
Read More