Marco Parra
Kissimmee,FL
Summary
Dynamic and reliable professional with a strong background in customer service and safety protocols, honed at SP Plus Parking. Proven ability to build rapport with guests while efficiently managing vehicle logistics. Recognized for maintaining a clean environment and achieving zero accidents in high-pressure situations, showcasing attention to detail and effective communication skills.
Overview
7
7
years of professional experience
Work History
Valet/luggage Attendant
SP Plus Parking
Orlando, FL
02.2022 - 03.2025
- Assisted in parking and retrieving vehicles efficiently, ensuring customer satisfaction.
- Learned and adhered to safety protocols for vehicle handling and movement.
- Maintained cleanliness of parking area, contributing to a positive first impression for guests.
- Communicated effectively with guests regarding vehicle status and location.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Handled guest inquiries and provided directions or assistance as needed, demonstrating excellent customer service skills.
- Assisted guests with luggage and personal items, ensuring smooth transitions between arrival and departure.
- Issued and collected claim tickets and processed valet parking fees.
- Prioritized safe, secure environments for guests and vehicles through vigilant patrols.
- Logged and documented parked vehicle details for accurate records.
Heavy Equipment Fueler/ Maintenance
Jr Davis Construction
Kissimmee, FL
10.2017 - 05.2022
- Conducted regular inspections of fueling systems and equipment to maintain operational safety standards.
- Developed maintenance logs for fueling equipment, enhancing tracking of service needs and performance issues.
- Achieved zero accidents or injuries through adherence to strict safety standards during all aspects of the refueling process.
- Conducted thorough equipment inspections, maintaining optimal performance and minimizing malfunction.
- Maintained a clean and organized work environment, ensuring safety protocols were consistently met.
Education
High School Diploma -
Celebration
Kissimmee, FL06.2006
Skills
Customer service and support
Customer communication
Efficient work ethic
Patience and composure
Strong communication skills
Problem-solving
Team collaboration
Reliability and punctuality
Multitasking and organization
Attention to detail
Flexible schedule
Punctual and reliable
Timeline
Valet/luggage Attendant
SP Plus Parking
02.2022 - 03.2025
Heavy Equipment Fueler/ Maintenance
Jr Davis Construction
10.2017 - 05.2022
High School Diploma -
Celebration