Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Marco Pascual

Yukon,OK

Summary

Seasoned Associate Banker with comprehensive knowledge in retail banking and customer service. Demonstrated ability to build relationships, handle complex transactions, and provide financial advice. Proven strengths include problem-solving skills, analytical thinking, and a strong grasp of risk management principles. Previous work has made significant impact in improving customer satisfaction and driving operational efficiency in banking environments.

Overview

13
13
years of professional experience

Work History

Associate Banker

JPMorgan Chase
Norman, Oklahoma
03.2025 - Current
  • Assisted clients with account inquiries and transaction processes.
  • Managed daily cash transactions and maintained accurate records.
  • Educated customers on banking services and products available.
  • Ensured compliance with regulatory requirements in all banking activities.
  • Collaborated with team members to streamline operational workflows.
  • Conducted financial transactions such as deposits, withdrawals, transfers, loan payments and cashier checks.
  • Educated customers about the features and benefits of different types of banking products offered by the bank.
  • Ensured compliance with banking regulations and procedures in daily operations.
  • Developed detailed knowledge of products offered by the bank including deposit accounts, investments, loans.
  • Helped customers understand and use mobile applications and online banking.
  • Assisted customers by answering banking questions and recommending solutions.
  • Managed escalations with polite service, knowledgeable support and unsurpassed professionalism to satisfy needs and protect bank reputation.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Assisted clients in setting up online banking services, enhancing accessibility and convenience.

Senior Sales Manager

Cox Communications
Oklahoma City, Oklahoma
06.2014 - 02.2025
  • Led sales team to achieve quarterly goals and drive revenue growth.
  • Managed customer relationships to enhance satisfaction and loyalty.
  • Managed daily operations of sales department, including supervision of staff members.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Established relationships with key clients, while maintaining existing customer base.
  • Created and presented monthly reports to management on sales performance.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Resolved customer complaints regarding sales and service.
  • Educated customers about product features and benefits of various devices.
  • Maintained organized displays to highlight new products and promotions.

Assembler

Climate Craft
Oklahoma City, Oklahoma
05.2012 - 02.2014
  • Assembled components according to specifications and quality standards.
  • Operated hand tools and machinery to complete assembly tasks efficiently.
  • Collaborated with team members to maintain a smooth workflow during production.
  • Assisted in training new employees on assembly procedures and safety practices.
  • Reported equipment malfunctions to supervisors for timely repairs and maintenance.
  • Follow established assembly methods and procedures to ensure product quality standards are met.
  • Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners.
  • Read and interpret blueprints, schematics, drawings, and work orders to determine the specific assembly instructions.

Education

High School Diploma -

Yukon High School
Yukon, OK
05-2011

Skills

  • Account management and customer relationship management
  • Product expertise
  • Problem solving and customer education
  • Due diligence
  • Self-motivated nature
  • Adaptability
  • Effective communication
  • Typing proficiency

Languages

Spanish
Professional
English
Native/ Bilingual

Affiliations

  • Spending quality time with my family of 4 including my husky Max.
  • Movies are the best way to just zone out and watch something entertaining with family/friends!
  • Gaming has always been a part of my life, I grew up in the best era!
  • Anime has the best stories of all time, prove me wrong!
  • Music is a part of life whether you're going through good/hard times.

Timeline

Associate Banker

JPMorgan Chase
03.2025 - Current

Senior Sales Manager

Cox Communications
06.2014 - 02.2025

Assembler

Climate Craft
05.2012 - 02.2014

High School Diploma -

Yukon High School

Similar Profiles

CREATE PROFILE
Marco Pascual
Want your own profile? Build for free at Resume-Now.com