Marco Rodriguez
Tustin,CA
Summary
Dynamic professional with a proven track record at Direct Funding Now, excelling in team leadership and customer service. Skilled in complex problem-solving and welding, I successfully enhanced customer satisfaction and motivated teams to exceed goals. Committed to maintaining high-quality service delivery and fostering a productive work environment.
Overview
7
7
years of professional experience
Work History
Renewal / App Hunter Manager
Direct Funding Now
Irvine, CA
03.2024 - Current
- Directed hiring and training processes to ensure new employees effectively contribute to team and personal goals.
- Directed project management efforts to facilitate team achievement of organizational goals.
- Cultivated a motivated workforce to drive productivity and foster engagement in daily operations.
- Managed multiple responsibilities to ensure timely completion of projects.
- Ensured maintenance of a professional and orderly atmosphere to promote safety and well-being for all individuals.
- Enhanced customer satisfaction through effective dispute resolution and commitment to high-quality service delivery.
- Engaged with current clients to increase loan amounts, thereby elevating overall fee structures.
Business Loan Officer
Cornerstone
Irvine, CA
08.2022 - 03.2024
Fabrication Welder
Laruss Engineering (Self)
Santa Fe Springs, CA
03.2019 - 11.2024
Education
Course Completion - Welder
Summit College
Santa Ana, CA2020
GED -
GED
09.2008
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Welding
- Attention to detail
- Blueprint reading
- Fabrication
- Layout and fitting
- Critical thinking
- Shaping and cutting
Languages
Spanish
Native or Bilingual
Timeline
Renewal / App Hunter Manager
Direct Funding Now
03.2024 - Current
Business Loan Officer
Cornerstone
08.2022 - 03.2024
Fabrication Welder
Laruss Engineering (Self)
03.2019 - 11.2024
Course Completion - Welder
Summit College
GED -
GED