Department Manager
Marco Sanchez
HEB Grocery Store
CORPUSCHRISTI,TX
20
years of professional experience
Detail-oriented Department Manager experienced in leading high-volume retail operations and managing stock flow while enforcing safety standards. Achieved significant reductions in waste and enhanced service quality through effective training and cross-training of staff. Focused on driving team performance and supporting efficient store operations.
Work History
Department Manager
15 Years 4 Months- Coordinated daily department operations, maintaining stock levels, merchandising standards, and customer service readiness.
- Trained new partners on department procedures, safety practices, and service expectations.
- Resolved customer concerns promptly, preserving service quality and store standards.
- Monitored inventory, rotated products, and removed expired items to support freshness and reduce shrink.
- Supported sales floor presentation by organizing displays, signage, and product replenishment.
- Enforced sanitation and safety guidelines across department work areas and equipment.
- Verified ordering, receiving, and stocking processes to keep product flow consistent.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Provided PMHE trainer certification support for partner organizations and certifying partners.
Warehouse Manager
6 Months- Directed daily warehouse operations to maintain accurate receiving, storage, and distribution of district supplies.
- Supervised inventory counts, reconciled stock records, and corrected discrepancies to support purchasing accuracy.
- Coordinated delivery schedules with campus staff and vendors to ensure timely order fulfillment.
- Maintained safe storage conditions and enforced warehouse procedures to protect materials and equipment.
- Forklift Certified
- Receive, load, unload and deliver product
School Bus Driver
1 Year- Safely transported students along assigned routes, maintaining punctual arrivals and departures.
- Inspected bus equipment, brakes, lights, and safety devices before each trip.
- Enforced student conduct rules while promoting orderly boarding and unloading.
- Communicated route changes, delays, and concerns to dispatch and school staff.
- Followed traffic laws, district policies, and passenger safety procedures consistently.
- Adapted to schedule changes and weather conditions while maintaining reliable service.
- Completed pre-trip and post-trip bus inspections and documented information in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Obeyed federal, Texas and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
- Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
Over the Road Truck Driver
4 Years- Operated tractor-trailer across long-haul routes while following DOT and FMCSA safety requirements.
- Completed pre-trip and post-trip inspections to identify mechanical issues before departures.
- Maintained accurate ELD logs, shipping paperwork, and delivery records for compliance.
- Communicated with dispatch to confirm routes, schedule changes, and load status updates.
- Maintained clean driving records by consistently obeying traffic laws, staying alert at all times, and prioritizing safe driving practices throughout every trip.
- Contributed to accident-free driving records by exercising caution in high-traffic areas and following all safety regulations during road transports.
- Managed paperwork accurately and efficiently, including bills of lading, driver manifests, and expense reports.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Education
High School Diploma
Skills
Retail management
Order management
Inventory receiving
Loss prevention
Customer service
Team leadership
Staff management
Team management
Staff development
Training and development
Staff hiring and retention
Employee scheduling
Work planning
Scheduling
Vendor relationship management
Systems and software expertise
Performance management
Computer proficiency
Adaptability to change
Inventory receiving
Timeline
Department Manager
HEB Grocery Store
07.2011 - CurrentRead More
Warehouse Manager
Weatherford Independent School District
02.2011 - 08.2011Read More
School Bus Driver
Durham Transportation
08.2010 - 08.2011Read More
Over the Road Truck Driver
Swift
08.2006 - 08.2010Read More
W. B. Ray High School
High School Diploma
Read More