Dynamic professional with a proven track record in operational planning and customer service excellence, honed at Elexus Multiservice LLC. Expert in lean practices implementation and conflict resolution, significantly enhancing operational efficiency and team cohesion. Passionate about driving quality assurance and regulatory compliance to achieve outstanding project outcomes.
Overview
15
15
years of professional experience
Work History
Supervisor of Operations
Elexus Multiservice LLC
, RI
10.2019 - Current
Analyzed data to identify trends in customer needs, product demand or operational efficiency opportunities.
Measured locations for installation of markers, utilizing tape, string or chalk.
Recorded daily activities including hours worked, areas cleared, and materials used in logbook.
Performed preventive maintenance on vehicles and heavy equipment.
Monitored weather conditions to determine appropriate course of action for clearing roads and sidewalks.
Maintained a safe working environment by adhering to safety regulations and procedures.
Maintained a professional attitude towards customers at all times.
Forklift Operator
American Surplus
East Providence, RI
06.2023 - 02.2024
Tracked materials moved for stocking purposes and to complete logs for management.
Operated manual pallet jacks to move material around the warehouse.
Received, inspected and stocked incoming shipments.
Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
Accurately measured and recorded product weight, dimensions or other production data for use in tag and label creation.
Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
Communicated with supervisor and other warehouse staff to coordinate work.
Maneuvered forklift over and around loaded pallets, boxes and other materials.
Driver
Advanced Auto Parts
Providence, RI
10.2015 - 05.2016
Packaged and safely loaded parts and materials to prevent damage during transportation.
Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
Built and maintained thorough knowledge of store products and current promotions, set up marketing displays, stocked shelves and kept store neat, clean and inviting.
Conducted pre-inspections to keep trucks reliable and well-maintained.
Checked loads against shipping papers to verify contents and identify special handling requirements.
Conducted emergency vehicle repairs to restore safety and dependability.
Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
Hood Technician
R & R Hood Cleaning Specialists
, RI
07.2010 - 03.2015
Trained and guided employees on correct methods for performing different repairs and maintenance services.
Checked all electrical connections within the system for loose wiring or faulty components.
Attended regular training sessions to stay up-to-date on industry trends and safety regulations.
Drove vehicles to or from workshops or customer workplaces or homes.
Applied waxes or masking materials to vehicles to preserve, protect or restore color or condition.
Ensured that all equipment used during the cleaning process was properly maintained and stored away safely when not in use.
Assisted other members of the team when needed by providing additional support or advice.
Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
Education
High School Diploma -
Central High School
Providence, RI
06-2008
Skills
Customer service
Budget planning
Operational planning
Conflict resolution
Lean practices implementation
Vendor management
Quality assurance
Project management
Inventory control
Regulatory compliance
Languages
English
Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Forklift Operator
American Surplus
06.2023 - 02.2024
Supervisor of Operations
Elexus Multiservice LLC
10.2019 - Current
Driver
Advanced Auto Parts
10.2015 - 05.2016
Hood Technician
R & R Hood Cleaning Specialists
07.2010 - 03.2015
High School Diploma -
Central High School
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