Marco Vogel
Columbia,SC
Summary
Detail-oriented, hard-working, organized and meticulous student. Specialized at working in fast pace environments to meet tight deadlines. Enthusiastic team player ready to contribute to comrade and company success.
Overview
4
4
years of professional experience
Work History
25B Information Technology Specialist
United States Army
10.2022 - Current
- Streamlined IT processes for enhanced productivity, developing standardized procedures and protocols.
- Enhanced cybersecurity measures with regular system scans, updates, and threat monitoring.
- Ensured seamless communication between team members, coordinating IT support efforts across departments.
- Established secure remote access capabilities allowing employees working offsite continued productivity during times where physical presence was impractical or impossible due to external circumstances.
- Monitored systems in operation and quickly troubleshot errors.
- Monitored networks and network devices to resolve technical problems quickly.
- Implemented and maintained virtual private networks.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Conducted staff training sessions to boost technology skills and increase user proficiency in various applications.
- Improved network efficiency by implementing new software and hardware solutions.
Enlisted Soldier
United States Army
02.2022 - 10.2022
- Improved team morale by consistently providing clear communication and implementing positive reinforcement strategies.
- Achieved mission success by effectively leading a diverse group of soldiers during high-stress situations.
- Ensured mission readiness by maintaining personal weapons proficiency, scoring highly on annual qualification tests consistently.
- Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
- Maintained required level of proficiency in use of firearms.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Upheld Army dress and appearance regulations for professional appearance.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Provided professional reconnaissance and security support during varied operations.
- Assembled, disassembled and maintained various weapons for operational readiness.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
- Utilized advanced technical skills to maintain and troubleshoot essential communication equipment, ensuring a reliable network for command operations.
Service Plumber
Total Plumbing
06.2021 - 01.2022
- Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
- Enhanced service efficiency by maintaining a thorough knowledge of the latest plumbing technologies, tools, and techniques.
- Increased repeat business through exceptional customer service and follow-up communications.
- Reduced response times by effectively scheduling appointments and managing daily workloads.
- Boosted revenue with upselling additional services based on individual client needs.
- Collaborated with team members for successful completion of large-scale commercial plumbing projects.
- Educated customers on preventative maintenance measures to reduce future plumbing issues.
- Maintained compliance with local building codes and regulations throughout all phases of service delivery.
- Conducted regular inspections of plumbing systems to identify potential issues before they escalated into major problems.
- Ensured optimal functioning of water heaters, sump pumps, sewage ejectors, and other essential plumbing equipment.
- Repaired plumbing systems, components, and equipment.
- Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
- Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
Line Cook
Mr. Pollo
09.2019 - 04.2021
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Grilled meats and seafood to customer specifications.
Education
College of Arts And Sciences - Cyber Intelligence
University of South Carolina
Columbia, SC05.2027
High School Diploma -
Indian Land Highschool
Fort Mill, SC05.2022
Skills
- Military Discipline
- Language Skills: Spanish
- Strong Work Ethic
- Cultural Sensitivity
- Combat Operations
- Mission Planning
- Time Management
- Critical Thinking
- Squad Leadership
- Virtualization Technologies
- Network Administration
- Technical Support
Timeline
25B Information Technology Specialist
United States Army
10.2022 - Current
Enlisted Soldier
United States Army
02.2022 - 10.2022
Service Plumber
Total Plumbing
06.2021 - 01.2022
Line Cook
Mr. Pollo
09.2019 - 04.2021
College of Arts And Sciences - Cyber Intelligence
University of South Carolina
High School Diploma -
Indian Land Highschool
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