Marco Antônio Machado
Balduino Trucking
Woburn,MA
2
Languages
2027
years of professional experience
Results-driven driver with a clean record and extensive experience at FedEx Ground. Expert in GPS navigation and route planning, consistently achieving on-time deliveries. Strong customer service skills foster trust and satisfaction, while adherence to safety protocols ensures compliance and accident prevention. Proven ability to train and mentor new drivers effectively.
Work History
Driver
- Operated heavy-duty trucks to transport goods safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Navigated routes utilizing GPS technology to optimize delivery times.
- Maintained accurate records of deliveries and vehicle maintenance activities.
Driver
- Collaborated with dispatchers to coordinate schedules and resolve logistical issues.
- Assisted in training new drivers on operational protocols and safety standards.
- Implemented best practices for load securing to minimize cargo damage during transit.
- Responded promptly to roadside emergencies, ensuring minimal disruption to service delivery.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
Manager
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff, fostering a collaborative work environment and enhancing team performance.
- Implemented process improvements to optimize inventory management and reduce waste.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Developed and executed promotional plans to increase customer engagement and drive sales growth.
- Managed budgeting processes, ensuring cost-effective allocation of resources across departments.
- Led regular team meetings to communicate goals, assess progress, and motivate staff toward achieving targets.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Marco Machado - Business Administration
Skills
Time management
Valid Driver's license
Customer service
Clean driving record
Safe driving practices
Punctual and reliable
Flexible schedule
City and non-city driving
Punctuality
GPS and route planning
Loading and unloading
Safety protocols
Defensive driving
Vehicle inspection
Safety management
Route planning
Driving in adverse conditions
Navigational systems and GPS
Vehicle inspections
Route management
Transportation
Traffic law observation
Vehicle maintenance
Commercial driving
Equipment operation
Inclement weather driving
Passenger transportation
Relationship building
Accident prevention
Adaptable driving techniques
Fuel efficiency
DOT compliance
Languages
English
Full Professional
Portuguese
Native or Bilingual
Timeline
Driver
Balduino Trucking
2026 - CurrentRead More
Driver
Fedex Ground
2021 - 2025Read More
Manager
Market Basket
2003 - 2018Read More
Unisul Brazilian College
Marco Machado from Business Administration
Read More