Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marco N Martinez

Del Rio,TX

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

6
6
years of professional experience

Work History

Supervisor

Chick-fil-A
Del Rio, Texas
01.2018 - Current
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Provided ongoing training to address staff needs.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Set specific goals for projects to measure progress and evaluate end results.

Sales Associate

Buckle
San Angelo, TX
10.2021 - 05.2023
  • Greeted customers and provided exceptional customer service.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted customers with product selection, sizing and styling.
  • Developed trusting relationships with customers by making personal connections.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Placed special orders or called other stores to find desired items.

Education

Bachelor of Border & Homeland Security -

Angelo State University
San Angelo, TX
05-2024

Skills

  • Inventory Control
  • Schedule Development
  • Strategic Planning
  • Operations Management
  • Training and Mentoring
  • Process Monitoring and Improvement
  • Staff Development
  • Complex Problem-Solving

Languages

English
Professional
Spanish
Professional

Timeline

Sales Associate

Buckle
10.2021 - 05.2023

Supervisor

Chick-fil-A
01.2018 - Current

Bachelor of Border & Homeland Security -

Angelo State University
Marco N Martinez