MARCOS CEJA JR
Cathedral City
Summary
Dynamic professional with a solid background in customer service and safety. Proven ability to enhance guest experiences through effective communication and problem-solving. Recognized for leadership and maintaining cleanliness in high-traffic environments, ensuring compliance with safety regulations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Busser/Seasonal Worker
Seven Lakes Home Owners Association INC
Palm Springs
02.2026 - Current
- Addressed customers' needs promptly to ensure satisfaction and maintain service quality.
- Delivered beverages quickly and accurately based on order specifications.
- Removed plates and glasses from tables after meals.
- Assisted in efficiently setting up and clearing tables to enhance dining experience.
- Coordinated setup for large parties and special events to create memorable experiences.
- Refilled glasses with drinks and replenished condiment shakers.
- Set tables with clean linens, condiments, and other supplies.
Lifeguard
JEM/Cotino by Disney
Rancho Mirage
11.2025 - Current
- Responded promptly to emergencies, utilizing first aid and CPR training effectively.
- Monitored pool activities, ensuring guest safety and adherence to facility regulations.
- Educated guests on water safety rules and proper swimming techniques.
- Assisted in maintaining cleanliness and organization of pool area and surrounding facilities.
- Collaborated with team members to proactively engage guests, enhancing overall experience.
- Provided friendly customer service, effectively addressing guest concerns and inquiries.
Catering Event Server
CrazyCarlosEvents
Indio
07.2025 - 02.2026
- Delivered food and beverages to guests, enhancing event experience.
- Greeted guests, provided menu information, and addressed inquiries regarding item availability.
- Maintained cleanliness at events by organizing waste disposal and cleaning surfaces.
- Assembled furniture and fixtures for customers.
Education
High School Degree -
Rancho Mirage high school
Rancho Mirage, US01-2025
Associate in Science (A.S.) - Business Marketing
College of The Desert
Palm desert, US03-2026
Skills
- Customer service management
- Customer service
- Fast-paced multitasking
- Effective problem-solver
- Resourcefulness
- Leadership qualities
- Strong communicator
Certification
First Aid/CPR Certified
References
Cristina Diaz, Shift Manager, Seven Lakes Homeowners Association, (760) 797-5088, Cdiaz@7lakescountryclub.com
Timeline
Busser/Seasonal Worker
Seven Lakes Home Owners Association INC
02.2026 - Current
Lifeguard
JEM/Cotino by Disney
11.2025 - Current
Catering Event Server
CrazyCarlosEvents
07.2025 - 02.2026
High School Degree -
Rancho Mirage high school
Associate in Science (A.S.) - Business Marketing
College of The Desert