Member Specialist
Sam's Club
Frederick, MD
06.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Developed knowledge about products and sales items to answer shoppers' questions.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
