Member Specialist
Sams Club
2325 W. Hwy. I 20 Grand Prairie, TX 75052
06.2022 - Current
- Helped large volume of customers every day with positive attitude.
- Learned to de-escalate difficult situations and deliver member satisfaction.
- Handle member complains with respect and professionalism
- Verified customer identification and documentation for compliant transactions.
- Generated account activity reports to identify upgrade and sales opportunities.