Marcos De La Cruz
Brooklyn,NY
Summary
Assistant Manager at Family Dollar, delivered exceptional customer service and resolved inquiries efficiently. Managed daily operations by supervising staff, restocking merchandise, and maintaining store organization. Ensured a clean and orderly environment, contributing to a positive shopping experience in a high-volume retail setting.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Family Dollar
Brooklyn, New York
05.2023 - 12.2025
- Supervised daily store operations and ensured compliance with company policies.
- Coordinated promotional displays to enhance product visibility and attract customers.
- Conducted regular audits of cash registers to ensure accuracy and accountability.
- Managed inventory levels and organized stock for optimal product placement.
- Assisted in training new employees on store procedures and customer service standards.
- Implemented quality control measures to uphold company standards.
Education
Criminal Justice
Borough of Manhattan Community College
New York (City), NYSkills
- Customer service
- Inventory management
- Money handling
- Staff management
- Team leadership
- Closing oversight
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Assistant Manager
Family Dollar
05.2023 - 12.2025
Criminal Justice
Borough of Manhattan Community College