Marcos Escobedo
Burleson
Summary
Adaptable individual with a versatile background in customer engagement and service operations. Known for strong active listening and task prioritization skills, contributing to seamless operations and improved customer experiences.
Overview
3
3
years of professional experience
Work History
Business Development Representative
Vandergriff Toyota
Arlington, TX
10.2024 - Current
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Contributed to event marketing, sales and brand promotion.
- Informed customers of promotions to increase sales productivity and volume.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Developed and maintained relationships with prospective customers through targeted outreach initiatives.
Service Porter
Family Toyota Of Burleson
Burleson, TX
01.2024 - 10.2024
- Ensured cleanliness and organization of service areas to promote efficient workflow.
- Collaborated with service advisors to streamline customer check-in processes, improving satisfaction rates.
- Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
- Facilitated smooth operations within the service department through effective communication with team members and supervisors.
General Merchandiser Interim Team Lead
Target
Burleson, TX
10.2023 - 01.2024
- Managed inventory levels to ensure product availability and minimize stockouts.
- Established team priorities, maintained schedules and monitored performance.
- Collaborated with team members to execute promotional displays and seasonal transitions.
- Conducted regular audits of merchandise to maintain quality standards and compliance.
Pro Loader
Lowes Hardware
Burleson, TX
01.2023 - 10.2023
- Operated material handling equipment to efficiently load and unload delivery trucks.
- Ensured accuracy in inventory management by organizing stock within designated locations.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
Education
High School Diploma -
Atrisco Heritage Academy
Albuquerque, NM05-2020
Skills
- CRM management
- Cold calling
- CRM software
- Multitasking Abilities
- Active listening
- Task prioritization
- Relationship building
Timeline
Business Development Representative
Vandergriff Toyota
10.2024 - Current
Service Porter
Family Toyota Of Burleson
01.2024 - 10.2024
General Merchandiser Interim Team Lead
Target
10.2023 - 01.2024
Pro Loader
Lowes Hardware
01.2023 - 10.2023
High School Diploma -
Atrisco Heritage Academy