Marcos Fernandez

• Installed and configured new devices and system components.
• Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
• Installed and repaired network cabling, hardware and software to maximize operational efficiency.
• Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
• Maintained accurate documentation of all installations, repairs, and inspections for easy reference in future troubleshooting efforts.
• Collaborated with cross-functional teams to design and deploy large-scale telecommunication projects.
• Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
• Conducted thorough site surveys to determine optimal locations for equipment placement, maximizing signal strength and reliability.
• Ensured adherence to industry standards and regulations during all phases of project implementation, maintaining a safe working environment at all times.
• Conducted regular inspections of telecommunications systems to identify and repair any potential issues.

The projects we worked on were cabling projects for access controls, Wireless and wired networks. Scope of work for these projects was to create cable paths by installing PVC conduit, EMT conduit and running thru ceilings installing access panels. I pulled and terminated Cat 6, 22 AWG 18 AWG 6 and 8 conductors as well as some fiber optics SM, MM. I also installed network cabinets, routers, switches and wireless access points.I completed several projects from the start of cabling to the finish of the network hardware.

• Installed and repaired network cabling, hardware and software to maximize operational efficiency.
• Collaborated with other technicians to troubleshoot and resolve technical issues.

• Installed and configured new devices and system components.
• Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
• Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
• Enhanced customer satisfaction by providing timely technical support for telecommunications services.
• Participated in continuous learning opportunities to stay current on industry trends and advancements, ensuring top-quality service delivery.
• Maintained accurate documentation of all installations, repairs, and inspections for easy reference in future troubleshooting efforts.
• Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
• Conducted thorough site surveys to determine optimal locations for equipment placement, maximizing signal strength and reliability.