Marcos Garcia
Garland,TX
Summary
Dependable lead sales associate with several years of hands-on experience supervising the sales department. Focused on boosting customer satisfaction and revenue. Seasoned in handling customer relations issues, providing feedback and coaching to the sales team, and monitoring and enforcing cash-handling policies.
Overview
5
5
years of professional experience
Work History
Operations and Sales Lead
Rental Stop
Grand Prairie, Texas
10.2020 - Current
- Drove sales growth through strategic customer meetings and organized approaches.
- Developed and executed a successful sales strategy to boost revenue.
- Monitored sales floor to assist customers and replenish merchandise.
- Identified customer needs to recommend optimal products and services.
- Resolved customer complaints efficiently while upholding quality standards.
- Engaged customers through personalized interactions to build loyalty.
- Managed a team of over 10 sales representatives, providing guidance and support.
- Conducted market research to uncover selling opportunities and assess customer needs.
Education
High School Diploma -
Sachse High School
Sachse, TX06-2016
Skills
- Strategic planning
- Customer engagement
- Time management
- Leadership development
- Effective communication
- Adaptability
- Relationship selling
- Hospitality and accommodation
- Customer relationship management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Operations and Sales Lead
Rental Stop
10.2020 - Current
High School Diploma -
Sachse High School