Marcos Garza
Pearland,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Head Cashier Supervisor
Lowe's
Pearland, TX
06.2023 - Current
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
- Coached employees on best practices for handling customer complaints quickly and effectively.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Helped customers find specific products, answered questions, and offered product advice.
- Monitored register drawers to ensure adequate change was available throughout each shift.
- Assisted other departments when needed by providing additional support during busy periods.
Pressure Washer
MG pressure washing
Conroe, TX
04.2021 - Current
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Cleaned driveways, patios, decks, and sidewalks with a pressure washer.
- Performed pressure washing of residential and commercial buildings.
- Troubleshot and resolved malfunctions with sprayers and other equipment.
Vendor Stocker
Hobby Lobby
Conroe, TX
01.2022 - 07.2022
- Stocked shelves with newly arrived products.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Lifted materials of varied weights on regular basis.
- Provided customer service by answering questions about product location, price and availability.
Helper
Lion inspection
Houston, TX
06.2021 - 09.2021
- Performed a variety of tasks such as lifting heavy objects, carrying supplies and cleaning up debris.
- Strip off the paint on drilling equipment and apply fresh paint.
- Organized supplies for use based on expected customer needs.
- Used strong verbal and written communication skills to convey messages to others.
Education
High School Diploma -
Conroe High School
Conroe, TX05-2021
Some College (No Degree) - Process Technology
San Jacinto College District
Pasadena, TXSome College (No Degree) - Kinesiology
San Jacinto College District
Pasadena, TXSkills
- Operations Leadership
- Retail Operations
- Documentation and Reporting
- Time Management
- Quality Assurance
- Employee Management
- Workplace Safety
- Team Leadership
Timeline
Head Cashier Supervisor
Lowe's
06.2023 - Current
Vendor Stocker
Hobby Lobby
01.2022 - 07.2022
Helper
Lion inspection
06.2021 - 09.2021
Pressure Washer
MG pressure washing
04.2021 - Current
High School Diploma -
Conroe High School
Some College (No Degree) - Process Technology
San Jacinto College District
Some College (No Degree) - Kinesiology
San Jacinto College District
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