Marcos Ramirez Mejia
Sacramento,CA
Summary
Dedicated professional with experience in high-volume customer service environments, adept at multitasking and issue resolution. Proven ability to uphold service standards while effectively managing diverse responsibilities. Currently pursuing Automotive Technician training, with a focus on technical skills relevant to the automotive industry.
Overview
2
2
years of professional experience
Work History
Sales Associate
Paradies Shops
06.2025 - 08.2025
- Enhanced customer satisfaction by assisting with product selection and inquiries.
- Ensured efficient checkout operations by processing transactions accurately and swiftly.
- Maintained store visual appeal by organizing racks and promoting specific merchandise.
- Facilitated returns and exchanges according to store policy, ensuring customer satisfaction.
- Managed high-stress situations calmly, professionally resolving customer issues effectively.
- Prepared merchandise for display by accurately pricing and tagging items.
- Optimized product availability through effective stock rotation and restocking practices.
Cashier
Cinnabon
06.2023 - 05.2025
- Streamlined customer transactions, enhancing efficiency with point-of-sale systems.
- Maintained clean, organized work areas to improve customer satisfaction.
- Guided customers in product selection, ensuring a positive shopping experience.
- Consistently balanced cash drawer, maintaining accuracy at shift's end.
- Trained new staff on best practices to increase operational efficiency.
- Cultivated customer relationships, fostering loyalty and encouraging repeat business.
Education
High School Diploma -
Damonte Ranch High School
Reno, NVAssociate of Applied Science - Automotive Engineering
Universal Technical Institute
Sacramento, CA01-2027
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Goal oriented
- Cash handling
- Cash register operation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Paradies Shops
06.2025 - 08.2025
Cashier
Cinnabon
06.2023 - 05.2025
High School Diploma -
Damonte Ranch High School
Associate of Applied Science - Automotive Engineering
Universal Technical Institute