Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcos Rodriguez

Summary

I believe demonstrating strong skills and ability's, showing a positive attitude and willingness to learn, having a strong work ethic and track record of success, and being able to effectively communicate and collaborate with others would make me a great candidate

Overview

6
6
years of professional experience

Work History

Warehouse Assistant/Sales Assistant

California Bee Pollen
04.2019 - 05.2023
  • Trained new associates in successful sales and performance strategies.
  • Assisted sales team with completing customer transactions and managing issues.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Completed store opening and closing procedures by counting drawers and managing security.
  • Demonstrated exemplary customer service by engaging clients on sales floor.
  • Strengthened performance by applying excellent program and project leadership skills.
  • Built relationships with customers and community to establish long-term business growth.

Sales Associate

Medical Express Trading
10.2017 - 01.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.
  • Set and achieved company defined sales goals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Education

High School Diploma -

San Jose Community High School
San Jose, CA
06.2009

Skills

  • Product Shipping Procedures
  • Complex Negotiations
  • Territory Management
  • Client Base Retention
  • Sales Expertise
  • Coaching and Mentoring
  • Business Objective Analysis
  • Brand Visibility
  • Operating Procedures and Policies
  • Revenue Generation
  • Microsoft Excel
  • Microsoft Word
  • Customer Service
  • 5 Years Forklift Experience
  • 5 Year Electric Pallet Jack Experience
  • Shipping and Receiving
  • Palletizing
  • Quality Control

Timeline

Warehouse Assistant/Sales Assistant

California Bee Pollen
04.2019 - 05.2023

Sales Associate

Medical Express Trading
10.2017 - 01.2019

High School Diploma -

San Jose Community High School
Marcos Rodriguez