Marcos Rodriguez
Summary
I believe demonstrating strong skills and ability's, showing a positive attitude and willingness to learn, having a strong work ethic and track record of success, and being able to effectively communicate and collaborate with others would make me a great candidate
Overview
6
6
years of professional experience
Work History
Warehouse Assistant/Sales Assistant
California Bee Pollen
04.2019 - 05.2023
- Trained new associates in successful sales and performance strategies.
- Assisted sales team with completing customer transactions and managing issues.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Completed store opening and closing procedures by counting drawers and managing security.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Strengthened performance by applying excellent program and project leadership skills.
- Built relationships with customers and community to establish long-term business growth.
Sales Associate
Medical Express Trading
10.2017 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
High School Diploma -
San Jose Community High School
San Jose, CA06.2009
Skills
- Product Shipping Procedures
- Complex Negotiations
- Territory Management
- Client Base Retention
- Sales Expertise
- Coaching and Mentoring
- Business Objective Analysis
- Brand Visibility
- Operating Procedures and Policies
- Revenue Generation
- Microsoft Excel
- Microsoft Word
- Customer Service
- 5 Years Forklift Experience
- 5 Year Electric Pallet Jack Experience
- Shipping and Receiving
- Palletizing
- Quality Control
Timeline
Warehouse Assistant/Sales Assistant
California Bee Pollen
04.2019 - 05.2023
Sales Associate
Medical Express Trading
10.2017 - 01.2019
High School Diploma -
San Jose Community High School