Marcos Antonio García Velázquez
Miami
Summary
Dynamic retail professional with extensive experience at Milam's Market, excelling in store operations and customer service. Proven track record in training and mentoring staff, enhancing team performance. Skilled in inventory monitoring and merchandising displays, driving sales visibility and customer satisfaction. Committed to creating engaging shopping experiences through effective leadership.
Overview
2
2
years of professional experience
Work History
Retail Keyholder
Milam's Market
Florida,coconut Grove
03.2026 - Current
- Assisted in daily store operations, ensuring efficient customer service and product availability.
- Maintained accurate inventory levels through regular stock checks and replenishment.
- Trained new employees on operational procedures and customer engagement techniques.
- Resolved customer inquiries and complaints promptly, enhancing overall shopping experience.
- Monitored cash handling procedures to ensure compliance with company policies and financial accuracy.
- Implemented merchandising displays effectively to promote seasonal products and increase sales visibility.
- Performed category maintenance by rotating products according to company product rotation policy.
- Assisted store cashiers during peak sales times.
Deli Service Leader
Milam's Market
Florida,coconut Grove
08.2025 - 02.2026
- Led daily service operations to enhance customer experience and satisfaction.
- Trained and mentored team members on product knowledge and service standards.
- Developed and implemented efficient workflows to optimize store productivity.
- Assisted in managing inventory levels to ensure product availability for customers.
Deli Clerk
Milam's Market
Florida,Coconut Grove
02.2025 - 08.2025
- Prepared and packaged deli products to ensure freshness and quality for customers.
- Assisted customers in selecting meats, cheeses, and other deli items, enhancing overall shopping experience.
- Maintained cleanliness and organization of deli area, adhering to food safety regulations and standards.
- Operated slicers and scales efficiently while ensuring compliance with safety protocols.
- Collaborated with team members to restock inventory, optimizing product availability for peak hours.
- Provided training to new staff on proper deli procedures and customer service techniques.
Manager
Burger King
Florida,coral Way
05.2024 - 01.2025
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained new team members on food safety standards and operational procedures.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Implemented process improvements to enhance kitchen efficiency and reduce wait times.
- Coordinated team schedules to optimize labor resources during peak hours.
Education
High School Diploma -
Coral Gables Senior High School
Coral Gables, FL05-2024
Skills
- Store operations
- Employee training
- Merchandise display
- Customer service
- Workplace safety
- Training and mentoring
- Inventory monitoring
Languages
Spanish
Native or Bilingual
Inglés
Native or Bilingual
Timeline
Retail Keyholder
Milam's Market
03.2026 - Current
Deli Service Leader
Milam's Market
08.2025 - 02.2026
Deli Clerk
Milam's Market
02.2025 - 08.2025
Manager
Burger King
05.2024 - 01.2025
High School Diploma -
Coral Gables Senior High School