Marcquisia Tillman
Midwest City,OK
Summary
Dynamic and dedicated professional with a strong background in customer service at Braum's Ice Cream & Burger Restaurant. Proven ability to enhance guest satisfaction through effective teamwork and clear communication. Skilled in maintaining cleanliness and safety standards, while demonstrating a positive attitude and attention to detail in high-pressure environments.
Overview
11
11
years of professional experience
Work History
Housekeeper
Brookwood Skilled Nursing &therapy
940 SW 84th St Oklahoma City, Ok 73139
04.2020 - Current
- Cleaned and sanitized guest rooms to ensure high standards of hygiene and comfort.
- Assisted in laundry services by sorting, washing, and folding linens efficiently.
- Organized cleaning supplies and equipment for easy access during daily tasks.
- Maintained inventory of cleaning products to support efficient operations.
- Followed safety protocols while utilizing cleaning tools and chemicals effectively.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Overnight Stocker
Walmart Supercenter
100 E Interstate 240 Service Rd OKC ,Ok 73149
05.2015 - 07.2018
- Stocked merchandise efficiently, ensuring shelves remained organized and fully supplied.
- Assisted in inventory management by accurately labeling and placing products on shelves.
- Collaborated with team members to optimize product placement for improved visibility and accessibility.
- Maintained cleanliness of storage areas, adhering to safety protocols and promoting a safe working environment.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Team Member
Braum's Ice Cream & Burger Restaurant
7512 S May Ave OKC, Ok 73159
01.2014 - 02.2015
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Operated kitchen equipment and maintained cleanliness to ensure safety standards.
- Assisted in food preparation, adhering to recipes and portion controls for consistency.
- Collaborated with team members to efficiently manage high-volume service periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
High School Diploma - Mathematics , Physical Science
Jeanerette High School
Jeanerette, LA05.2012
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cleaning
- Flexible schedule
- Heavy lifting
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Following instructions
Timeline
Housekeeper
Brookwood Skilled Nursing &therapy
04.2020 - Current
Overnight Stocker
Walmart Supercenter
05.2015 - 07.2018
Team Member
Braum's Ice Cream & Burger Restaurant
01.2014 - 02.2015
High School Diploma - Mathematics , Physical Science
Jeanerette High School