Dynamic and dedicated professional with a strong background in customer service at Braum's Ice Cream & Burger Restaurant. Proven ability to enhance guest satisfaction through effective teamwork and clear communication. Skilled in maintaining cleanliness and safety standards, while demonstrating a positive attitude and attention to detail in high-pressure environments.
Overview
11
11
years of professional experience
Work History
Housekeeper
Brookwood Skilled Nursing &therapy
04.2020 - Current
Cleaned and sanitized guest rooms to ensure high standards of hygiene and comfort.
Assisted in laundry services by sorting, washing, and folding linens efficiently.
Organized cleaning supplies and equipment for easy access during daily tasks.
Maintained inventory of cleaning products to support efficient operations.
Followed safety protocols while utilizing cleaning tools and chemicals effectively.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Overnight Stocker
Walmart Supercenter
05.2015 - 07.2018
Stocked merchandise efficiently, ensuring shelves remained organized and fully supplied.
Assisted in inventory management by accurately labeling and placing products on shelves.
Collaborated with team members to optimize product placement for improved visibility and accessibility.
Maintained cleanliness of storage areas, adhering to safety protocols and promoting a safe working environment.
Removed all boxes and related trash from sales floor and processed through compactors.
Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Team Member
Braum's Ice Cream & Burger Restaurant
01.2014 - 02.2015
Provided exceptional customer service to enhance guest satisfaction and loyalty.
Operated kitchen equipment and maintained cleanliness to ensure safety standards.
Assisted in food preparation, adhering to recipes and portion controls for consistency.
Collaborated with team members to efficiently manage high-volume service periods.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
High School Diploma - Mathematics , Physical Science
Jeanerette High School
Jeanerette, LA
05.2012
Skills
Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Cleaning
Flexible schedule
Heavy lifting
Clear communication
Attention to detail
Collaboration and teamwork
Following instructions
Timeline
Housekeeper
Brookwood Skilled Nursing &therapy
04.2020 - Current
Overnight Stocker
Walmart Supercenter
05.2015 - 07.2018
Team Member
Braum's Ice Cream & Burger Restaurant
01.2014 - 02.2015
High School Diploma - Mathematics , Physical Science
Social Service and Activities Director / CNA at Heritage Skilled Nursing and TherapySocial Service and Activities Director / CNA at Heritage Skilled Nursing and Therapy