Summary
Overview
Work History
Education
Skills
Training
References
Timeline
Generic

Marcus A. Lee

Silver Springs,MD

Summary

Professional Baker with Management Experience Over two years of solid workforce experience and 480 hours of specialized training in high-volume kitchens and bakeries. Ability to custom create decadent desserts and pastries with an exceptional level of quality and taste. Strong work ethic and hospitable personality which is ideal for various work places including hotels, restaurants, private catering companies or retail food stores. Willingness to learn, be a team-player, show initiative and good follow-through skills. Dedicated, hard-worker looking to grow with a company as well as help a company grow.

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

27
27
years of professional experience
2001
2001
years of post-secondary education

Work History

Manager

Shipley Do-Nuts
Glen Burnie, Maryland
10.2024 - 10.2025
  • Oversaw daily operations to ensure smooth service and product quality.
  • Trained and mentored staff on customer service and food safety practices.
  • Managed inventory levels and ensured timely supply ordering for operations.

• Wrote employee schedules.

Manager/General Manager

Panera Bread Co.
Elkridge, Maryland
09.2008 - 10.2024

• Wrote manager and employee schedules.

• Put together weekly forecasts for sales and labor.

• Food and Supply ordering.

  • Demonstrated good social and customer service skills at all times.
  • Responsible for production line checks of all stations.
  • Performed ServSafe standards.
  • Led team meetings to align on project goals and expectations.
  • Developed strategic plans to improve operational efficiency across departments.

Food Service Manager/ Baker

Atlanta Bread Co. / Market Place Bakers
Severna Park, USA
10.2006 - 06.2009
  • Performed entry-level management functions with this premier retail food store, where duties included baking high-demand pastries, breads and cookies for customers and closing and opening the store.
  • Supported staff by rotating through three store locations to strengthen smaller and less qualified staff, in terms of processing orders, ensuring that baking materials were available and used properly, and managing baking the store’s products.
  • Trained newly-hired bakers to ensure that they met or exceeded the store’s level of quality and adhered to policies and procedures deemed necessary to bake superior products that upheld the store’s reputation.

Trainee

Sweet Release Bakery Job Training Program
Boyds, USA
07.2006 - 09.2006
  • Completed this intensive hands-on program to cultivate the requisite knowledge and experience to work in a high-volume kitchen.
  • Produced 1,000 to 3,000 custom portions of desserts and breads—some requiring detailed hand-made decorations.

Cook and Dishwasher

Martin’s Crosswind Catering
Greenbelt, USA
07.1998 - 10.1998
  • Assisted chefs in substantial food preparation and baking for large, detailed, high expectation catering events such as wedding receptions, galas, corporate meetings and holiday parties.
  • Upheld high sanitation standards by ensuring that the kitchen, utensils, cookware, cutlery and dinnerware were all properly cleaned and organized.

Education

Sweet Release Bakery Job Training Program -

Sweet Release Bakery Job Training Program
Boyds, MD

GED/ General Education Diploma
Hagerstown, MD

Occupational Skills Training Center -

Occupational Skills Training Center
Baltimore, Maryland

Skills

  • Staff training
  • Organizer
  • Team Leadership
  • Goal Oriented
  • Great Work Ethic

Training

  • ServSafe Sanitation Program, Montgomery County, MD, 10/01/06, Certified Food Service Manager License. Successfully completed and passed the local chapter of this national training program, focusing on the importance of safe-food handling, hospitality and sanitation ethics.
  • Occupational Skills Training Center, Baltimore, MD, 08/01/93, Life skills, job skills, work ethics, importance of job performance, interpersonal work relationships, and independent problem solving.
  • Panera Bread Co., Laurel, MD, Completed the following five company certifications: sandwich station, salad station, cashier station, barista station, dining room.

References

  • Michael Garner, Personal and Professional Reference, College Park, MD, 240-304-5016
  • Matt Gibbs, Personal Reference, Laurel, MD, 301-332-0941
  • Debra Davis, Personal Reference, Owings Mill, MD, 410-218-0904
  • Anthony Ware, Personal Reference, Capital Heights, MD 301-502-5814

Timeline

Manager

Shipley Do-Nuts
10.2024 - 10.2025

Manager/General Manager

Panera Bread Co.
09.2008 - 10.2024

Food Service Manager/ Baker

Atlanta Bread Co. / Market Place Bakers
10.2006 - 06.2009

Trainee

Sweet Release Bakery Job Training Program
07.2006 - 09.2006

Cook and Dishwasher

Martin’s Crosswind Catering
07.1998 - 10.1998

Sweet Release Bakery Job Training Program -

Sweet Release Bakery Job Training Program

GED/ General Education Diploma

Occupational Skills Training Center -

Occupational Skills Training Center
Marcus A. Lee