Marcus Bishop
Pine Bluff,AR
Summary
Dynamic professional with extensive experience in transportation logistics and administrative support, dedicated to ensuring seamless operations and optimizing workflow efficiency. Proven expertise in scheduling and documentation enhances productivity while maintaining high standards of accuracy. Recognized for exceptional communication skills and the ability to multitask effectively in fast-paced environments, contributing to team success and operational excellence. Committed to leveraging skills to drive results and support organizational goals.
Overview
27
27
years of professional experience
Work History
Transportation Administrative Assistant
Watson Chapel School District
Pine Bluff, AR
06.2022 - Current
- Coordinated transportation schedules to optimize bus routes and minimize delays.
- Established administrative work procedures to track staff's daily tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Continually sought methods for improving daily operations, communications with employees, recordkeeping, and data entry for increased efficiency.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed filing system, entered data and completed other clerical tasks.
- Optimized fleet utilization by regularly analyzing route efficiency and making necessary adjustments based on real-time data.
- Supported team members by providing essential administrative assistance during peak periods or staff absences.
- Collaborated with management to develop cost-saving strategies for transportation operations, resulting in reduced expenses.
- Enhanced transportation efficiency by streamlining administrative processes and implementing new software solutions.
- Improved employee satisfaction by promptly addressing inquiries and resolving issues in professional manner.
Bus Driver
Watson Chapel School District
Pine Bluff, Arkansas
01.2010 - Current
- Ensured student safety during transportation through adherence to established safety protocols.
- Conducted regular vehicle inspections to maintain operational readiness and compliance with safety regulations.
- Implemented strategies to improve student behavior on buses, fostering a positive environment during commutes.
- Responded promptly to emergencies, utilizing problem-solving skills to ensure student welfare.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
- Maintained AR driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Contributed to company reputation for reliability by maintaining exceptional attendance record and punctuality rate.
Mechanic/Technician
Watson Chapel School District
01.2016 - 01.2022
- Monitored onboard security systems such as cameras or alarms to ensure the well-being of all passengers during their commute.
- Fostered positive team environment, sharing knowledge and tips with colleagues to enhance overall service quality.
- Diagnosed mechanical issues in diesel engines using advanced diagnostic tools.
- Removed components and completed repairs or installed new replacements.
- Developed expertise in electronic control systems, enabling accurate troubleshooting of advanced diesel engine issues.
- Streamlined parts acquisition process, negotiating better terms with suppliers.
- Performed preventive maintenance on diesel engines, preventing malfunctions.
- Conducted regular inspections and troubleshooting of surveillance equipment for optimal performance.
- Analyzed footage to detect patterns or anomalies, contributing to improved safety measures.
- Implemented software updates and system upgrades, enhancing operational efficiency and functionality.
- Upgraded outdated systems with modern components, enhancing image clarity and coverage range while maintaining compatibility with current hardware.
- Maximized system longevity through preventive maintenance procedures, reducing unforeseen downtime or costly repairs.
Mechanic Helper
Watson Chapel School District
01.2014 - 01.2016
- Assisted in routine maintenance and repairs of school vehicles and equipment.
- Supported lead mechanics with diagnostics and troubleshooting tasks to ensure operational efficiency.
- Collaborated on preventive maintenance schedules to minimize downtime of district assets.
- Documented repair procedures and maintenance activities for compliance records.
- Contributed to a positive team dynamic by offering assistance whenever needed and maintaining open lines of communication with colleagues.
- Improved vehicle performance by conducting routine maintenance tasks and assisting with repairs.
- Participated in routine team meetings, contributing valuable insights and ideas to improve overall operations.
- Enhanced workshop productivity by maintaining a clean, organized, and safe work environment.
- Completed thorough inspections of vehicles, identifying potential issues before they escalated into costly repairs.
- Followed safety protocols on job sites.
- Operated variety of power tools and hand tools.
- Disassembled broken, defective, and worn out equipment to aid with repairs.
- Cleaned and lubricated components to maintain optimal performance.
Sales Associate
Wal-Mart Supercenter
01.2008 - 01.2010
- Assembled bikes and small furniture
- Cashier
Ink Mixer
American Ink and Coatings
01.2007 - 01.2008
- Weighed-up raw materials and chemicals for ink mixing
- Collected samples for specs after mixing ink for 4-10 hours
- Pumped ink into proper storage containers
Co-Team Leader
Strong lite/Sungro
01.1999 - 01.2007
- Boosted employee morale by initiating team-building activities and fostering a positive work environment.
- Established culture of accountability through clear expectations and performance management.
- Enhanced team performance by implementing efficient work processes and streamlining communication channels.
- Engaged in consistent and meaningful development conversations.
Education
Certificate of Completion -
Arkansas School Bus Mechanics Workshop
Conway, AR07.2019
Bachelor of Professional Interdisciplinary Studies - Organizational Leadership
Arkansas Tech University
Russellville, AR12.2017
Associate of Applied Science - General Technology, Industrial/Mechanical Technology
Southeast Arkansas College
Pine Bluff, AR12.2014
Skills
- Business Analysis
- Communication
- Coordinator
- Critical Thinking
- Customer Service
- Data Entry
- Inventory Management
- Leadership
- Needs Assessment
- Operations Management
- Problem Solving
- Transportation regulations
- Route planning
- Multitasking and time management
- Teamwork and collaboration
- Fast learner
- Critical thinking
- Organizational management
- Confidentiality and data protection
- Adaptability
- Administrative support
- Software proficiency
- Project coordination
- Research and analytical skills
- Organizational skills
- Organizational management
- Confidentiality and data protection
- Database entry
- Adaptability
- Administrative support
- Software proficiency
- Project coordination
- Research and analytical skills
- Organizational skills
- Document and file management
- Decision-making
- Organizational management
- Microsoft office
- Confidentiality and data protection
- Database entry
- Adaptability
- Administrative support
- Software proficiency
- Project coordination
- Research and analytical skills
Timeline
Transportation Administrative Assistant
Watson Chapel School District
06.2022 - Current
Mechanic/Technician
Watson Chapel School District
01.2016 - 01.2022
Mechanic Helper
Watson Chapel School District
01.2014 - 01.2016
Bus Driver
Watson Chapel School District
01.2010 - Current
Sales Associate
Wal-Mart Supercenter
01.2008 - 01.2010
Ink Mixer
American Ink and Coatings
01.2007 - 01.2008
Co-Team Leader
Strong lite/Sungro
01.1999 - 01.2007
Certificate of Completion -
Arkansas School Bus Mechanics Workshop
Bachelor of Professional Interdisciplinary Studies - Organizational Leadership
Arkansas Tech University
Associate of Applied Science - General Technology, Industrial/Mechanical Technology
Southeast Arkansas College
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