Summary
Overview
Work History
Skills
Timeline
Generic

Marcus Bustamante

Los Angeles,CA

Summary

Adaptable assistant general manager with solid knowledge of recruiting and evaluation techniques, customer service principles and financial management concepts. Collaborative team player bringing several years of comprehensive experience completing managerial and administrative tasks to keep company running smoothly. Commended for outstanding staff performance to boost company morale and productivity.

Overview

9
9
years of professional experience

Work History

Assistant General Manager

Yardhouse
Los Angeles, CA
02.2023 - 06.2025
  • Coordinated employee assignments to enhance station management efficiency.
  • Trained team members on menu items and customer service standards.
  • Coordinated inventory management and supply ordering processes.
  • Maintained and repaired office equipment, ensuring uninterrupted operations.
  • Assisted with administrative tasks such as document preparation and schedule organization.

Cashier Team Lead

Crossroads Trading Co
Los Angeles, CA
03.2022 - 08.2023
  • Supervised cashier team to ensure smooth daily operations.
  • Trained new cashiers on company policies and customer service standards.
  • Managed cash register operations and balanced daily cash drawers.
  • Assisted customers with inquiries and resolved issues promptly.
  • Implemented efficient checkout processes to enhance customer experience.
  • Maintained a clean and organized checkout area for optimal functionality.

Bank Teller

Wells Fargo
Beverly Hills, CA
03.2021 - 02.2022
  • Processed daily transactions, including deposits, withdrawals, and loan payments with precision.
  • Balanced cash drawer each day to ensure accuracy of funds.
  • Educated clients about bank products and services to enhance understanding.
  • Monitored account activity for anomalies and fraud alerts proactively.
  • Maintained exceptional customer service standards while handling cashier checks.
  • Utilized time management skills to address customer inquiries and resolve issues efficiently.

Sales Associate

Zumiez
Milpitas, CA
12.2016 - 03.2020
  • Assisted customers in locating specific apparel and accessories, enhancing their shopping experience and satisfaction.
  • Managed customer transactions, including processing returns and exchanges efficiently to ensure a seamless service.
  • Uphold store standards by maintaining cleanliness and organization on a consistent hourly basis.
  • Maintained inventory levels by restocking shelves and organizing stockroom efficiently.

Skills

  • Communication skills
  • Schedule organization
  • Equipment maintenance
  • Team building
  • Time management
  • Adaptability
  • Quick learner
  • Organization
  • Customer service
  • Sales strategies
  • Cash handling
  • Team collaboration

Timeline

Assistant General Manager

Yardhouse
02.2023 - 06.2025

Cashier Team Lead

Crossroads Trading Co
03.2022 - 08.2023

Bank Teller

Wells Fargo
03.2021 - 02.2022

Sales Associate

Zumiez
12.2016 - 03.2020

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Marcus Bustamante