Marcus Davy
Burnsville,MN
Summary
Reliable and dynamic Service Associate with a 7 year background in sales and customer service. Dependable and an analytical thinker. Track record of consistently exceeding company's objectives to secure customer satisfaction. Strong sense of professional responsibility.
Overview
9
9
years of professional experience
Work History
Service Associate
Target
06.2021 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Provided accurate answers and solutions to customer concerns, inquiries and complaints.
Store Associate
FedEx
09.2018 - 12.2019
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers. Prepared and packaged customer belongings.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Cashier
Fresh Thyme Market
01.2016 - 07.2018
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
Education
No Degree - Computer Science And Programming
Normandale Community College
Minneapolis, MN09.2018
Skills
- Customer service excellence
- Stock replenishment
- Handling returns
- Sales experience
- Data Entry
- Computer Skills
- Service Estimates
- Attention to Detail
Timeline
Service Associate
Target
06.2021 - Current
Store Associate
FedEx
09.2018 - 12.2019
Cashier
Fresh Thyme Market
01.2016 - 07.2018
No Degree - Computer Science And Programming
Normandale Community College
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