Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Marcus Delgado

Jersey,NJ

Summary

Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food, and meeting customer demands with a diligent and well-organized mentality. Certified in safe food handling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
09.2021 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Cart Provider

BJ's Wholesale
01.2021 - 08.2021
  • Offered carts to patrons.
  • Removed broken and unserviceable carts from inventory for repair.
  • Collected carts left in parking areas and returned to retail stores.
  • Cleared parking lot of litter and foreign debris.
  • Assisted co-workers in restocking and conducting an inventory of the store.
  • Assisted in receiving, stocking and distribution of merchandise.

Cashier

Popeyes Chicken
09.2019 - 12.2020
  • Greeted customers entering the store and responded promptly to customer needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Hudson County Community College
Jersey City, NJ

Skills

  • Problem-Solving
  • Customer Service
  • Time Management
  • Customer Focus
  • Action Oriented
  • Active Listener
  • Leadership
  • Positive Attitude

Additional Information

I am a reliable, hard worker who can work under pressure without management supervision and ensures excellent customer service. I have a strong work ethic and dedication to achieving my goals and demonstrate commitment and determination. I am able to persevere through challenges and bounce back from setbacks which shows I have the mental fortitude to handle difficult situations. I have the willingness to continually improve through hard work and embrace challenges as opportunities for growth. I take responsibility and ownership of my work which illustrates that I take my responsibilities seriously. I am driven and focused on achieving company goals.

Timeline

Barista

Starbucks
09.2021 - Current

Cart Provider

BJ's Wholesale
01.2021 - 08.2021

Cashier

Popeyes Chicken
09.2019 - 12.2020

Hudson County Community College
Marcus Delgado