MARCUS EMMOT
Cheyenne,Wyoming
Summary
Offering abilities in team leadership and operational efficiency, with experience in quality management systems and facility maintenance. Skilled in conflict resolution, process improvement, and safety management, supporting diverse workplace needs. Effective communication and documentation skills contribute to successful project completion and enhanced team performance.
Overview
2
2
years of post-secondary education
14
14
years of professional experience
Work History
Area Supervisor
Topflight Maintenance
Cheyenne, WY
01.2025 - Current
- Mentored junior supervisors to enhance their leadership skills and team effectiveness.
- Facilitated team meetings to align on goals and objectives, ensuring clarity for upcoming projects.
- Developed standard operating procedures to improve operational effectiveness.
- Maintained accurate records of all activities related to area supervision.
- Addressed conflicts between staff members using effective problem-solving techniques.
- Investigated reported incidents or violations of company policy.
- Created monthly progress reports to highlight key performance metrics and inform decision-making.
Head of Maintenance
Blue Stone Management Co
San Antonio, TX
10.2023 - 01.2024
- Cleared outdoor debris and yard clippings to enhance grounds appearance and safety.
- Delegated tasks to selected employees to optimize resource management and team efficiency.
- Delegated tasks to selected employees to improve resource management.
- Ensured restroom functionality by repairing leaking faucets and clogged toilets, contributing to overall facility maintenance.
Supervisor of Operations
Area's Best Carpet Cleaning
Sulphur, LA
03.2021 - 12.2022
- Streamlined processes and implemented best practices, enhancing operational efficiency in the workplace.
- Ensured compliance with company policies and industry regulations, maintaining safety standards in daily operations.
- Identified and resolved unauthorized and unsafe practices, improving overall safety and compliance.
- Assisted with hurricane cleanup operations in affected areas.
Commercial Truck Driver
Independent Truck Driver
08.2013 - 03.2021
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Performed regular inspections, maintenance, and basic repairs to ensure optimal equipment performance and reliability.
- Maintained up-to-date knowledge of safety regulations and changes in legislation to ensure compliance and enhance operational safety.
- Updated daily logs consistently to ensure accurate internal records and compliance with DOT requirements.
Carpet Cleaning Technician
Colt Cleaning & Restoration Services
San Antonio, TX
06.2012 - 08.2013
- Utilized advanced equipment to effectively remove stains, dirt, allergens, and odors from carpets without causing damage.
- Developed strong client relationships through exceptional customer service and proactive follow-up support.
- Inspected cleaning sites to deliver accurate cost estimates, enhancing customer transparency.
- Conducted pre-assessments of carpet conditions to identify suitable cleaning methods and establish clear client expectations.
Education
XCEL
Texas State Life & Health Insurance
02.2025 - 10.2026
Cdl-ADTX -
Road Master Truck Driver School
TXCertificate of Technical Studies - Mitigation
Institute of Inspection Cleaning & Restoration
TX 03.2012 - 06.2012
Skills
- Operations management
- Quality management systems
- Quality control
- Process improvement
- Risk management
- Safety regulations
- Safety practices
- Inventory control
- Work order coordination
- Team leadership
- Problem solving
- Conflict resolution
- Effective communication
- Customer satisfaction
LANGUAGES
English
Personal Information
Title: SUPERVISOR
Timeline
XCEL
Texas State Life & Health Insurance
02.2025 - 10.2026
Area Supervisor
Topflight Maintenance
01.2025 - Current
Head of Maintenance
Blue Stone Management Co
10.2023 - 01.2024
Supervisor of Operations
Area's Best Carpet Cleaning
03.2021 - 12.2022
Commercial Truck Driver
Independent Truck Driver
08.2013 - 03.2021
Carpet Cleaning Technician
Colt Cleaning & Restoration Services
06.2012 - 08.2013
Certificate of Technical Studies - Mitigation
Institute of Inspection Cleaning & Restoration
03.2012 - 06.2012
Cdl-ADTX -
Road Master Truck Driver School