MARCUS ENGLE
Corry,PA
Summary
Experienced general manager with a proven track record of over 7 years in planning, improving operational efficiency, and building high-performing teams. Demonstrates an exceptional ability to grasp complex concepts swiftly, translating them into logical strategies that optimize productivity and enhance customer service. Committed to driving organizational success through strategic thinking, strong leadership, and a relentless pursuit of excellence.
Overview
12
12
years of professional experience
Work History
Assistant Manager
United Refining Co
Jamestown
03.2013 - 06.2013
- Supervised day-to-day operations to meet performance, quality and service expectations
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
General Store Manager
United Refining Co
Jamestown
06.2013 - 02.2020
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements
- Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances
- Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
Caregiver
Tempus
Columbus, PA
04.2020 - Current
- Provided end-of-life care and support for patient and their families, ensuring dignity, comfort, and emotional closure during difficult times.
- Served as a dedicated advocate for patient needs when interacting with healthcare professionals or insurance companies.
Operator
Viking Plastics
Corry, PA
12.2023 - Current
- Maintained organized work area by cleaning and removing hazards.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
Education
Corry Area High School
Corry, PA06.2008
Skills
- Self Motivated
- Quick Learner
- MS Windows Proficient
- Leadership
- Management Skills
- Customer Service
- Communication
- Time Management
- Banking
- Bookkeeping
- Accounting
- Product and Service Sales
- Sales Expertise
Attention to Detail
Problem-Solving
Teamwork and Collaboration
Effective Communication
Quality Assurance
Data Entry
Manufacturing Procedures
Continuous Improvement
Warehouse Operations
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Exceeded monthly store sales goals Number months in a row.
- Increased sales by Number% by coaching department managers on new merchandising standards.
- Managed a store that exceeded company expectations in every category during the Quarter quarter.
Timeline
Operator
Viking Plastics
12.2023 - Current
Caregiver
Tempus
04.2020 - Current
General Store Manager
United Refining Co
06.2013 - 02.2020
Assistant Manager
United Refining Co
03.2013 - 06.2013
Corry Area High School