Marcus Esquibel

Target

03.2023 - Current

Streamlined communication channels for better efficiency and increased productivity within the team.
Maintained a safe work environment by following safety guidelines while receiving and handling inbound shipments.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Helped customers complete purchases, locate items, and join reward programs.
Used POS system to process sales, returns, online orders, and gift card activations.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Answered questions about store policies and addressed customer concerns.
Trained and supervised new employees to use selling strategies and apply best practices.
Engaged in friendly conversation with customer to better uncover individual needs.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Used in-store system to locate inventory and place special orders for customers.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.