Marcus Gaulden II
Minneapolis,MN
Summary
Seasoned Asset Protection Team Leader with a proven track record at Target, adept in loss prevention strategies and promoting positive team dynamics. Excelled in enhancing customer engagement and reducing theft through strategic practices and effective team training. Skilled in navigating high-intensity situations, ensuring compliance, and driving team performance for optimal results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Asset Protection Team Leader
Target
Minneapolis, MN
02.2022 - Current
- Developed and implemented strategies to reduce shortage and protect merchandise.
- Monitored store operations for compliance with safety, security, and loss prevention regulations.
- Created and developed a team of Asset Protection Associates through recruitment, interviewing, training, scheduling, and performance evaluation.
- Held monthly meetings in regard to safety best practices and accountability with routines.
- Provided high-level leadership across various locations to drive optimal theft reduction results
- Implemented necessary strategies proactively addressing theft and security measures
- Enhanced customer engagement through team coordination and individual coaching
Team Leader
Domino's Pizza
Minneapolis, MN
07.2019 - 10.2021
- Led the morning shift, ensuring timely completion of all opening procedures.
- Educated new employees on delivering exceptional customer service
- Maintained high customer satisfaction through rigorous quality control.
Education
High School Diploma -
Southwest Highschool
Minneapolis, MN06-2019
Skills
- Promoting Positive Team Dynamics
- Loss prevention strategies
- Incident reporting
- Team Training
- Navigating high-intensity situations
- Establishing Strategic Practices
Certification
- cpr certified
Timeline
Asset Protection Team Leader
Target
02.2022 - Current
Team Leader
Domino's Pizza
07.2019 - 10.2021
High School Diploma -
Southwest Highschool
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