Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcus Gonzalez

Surprise,AZ

Summary

Highly motivated person with proficiency in rapid assimilation of new information. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic. Committed to continuous learning and achieving organizational objectives and tasks.

Overview

9
9
years of professional experience

Work History

Service Technician

Arrowhead Superior Refrigeration
Peoria, AZ
10.2024 - Current

Responsible for the full lifecycle of commercial kitchen appliance maintenance, from initial evaluation to final servicing. Performed comprehensive diagnostics as well as servicing on faulty commercial kitchen equipment. Formed and maintained positive customer relations.

Delivery Driver

Stat-MEC
Phoenix, AZ
08.2023 - Current
  • Responsible for delivering, cleaning, and servicing rental medical equipment, including hi-lo beds, patient lifts, and therapy beds, using vans and box trucks.

Warehouse & Jam Clear Associate

Amazon
Goodyear, AZ
03.2023 - 08.2023
  • Safely operated pallet jacks and material moving equipment to handle, load, and transport items, ensuring safety and compliance with OSHA guidelines.
  • Supervised and trained new staff, coordinated responses to conveyor jams, and worked closely with RME technicians to maintain optimal warehouse operations.

Infantry Mortarman

US Army
10.2017 - 03.2022
  • Responded to emergencies with speed and efficiency, trained in the use of tear gas, passive ordnance, and explosives, and performed as a team leader during training exercises and battle drills.
  • Produced daily reports on equipment status, incidences, and personnel readiness; trained teams in emergency preparedness, tactical planning, equipment maintenance, and weapon use.
  • Instructed personnel in de-escalation techniques for foreign negotiations, directed logistical training per military regulations, and achieved over 90% on physical fitness evaluations over four years.
  • Trained and mentored personnel in combat operations and tactics, adhered to strict protocols during missions, and successfully worked within tight deadlines in a fast-paced environment.

Education

Certificate of Completion - HVAC-R

West-MEC
Phoenix, AZ
12.2024

Skills

  • Customer service management
  • Adaptive learner
  • Electrical knowledge pertaining to power distribution, HVAC system controls, and electrical troubleshooting
  • Basic plumbing skills - Soldering and brazing - Refrigerant lines - Waste water drains - pressure testing and leak detection
  • Safety and industry regulations
  • Problem-solving abilities
  • Interpersonal skills
  • EPA 608 Universal Certification
  • OSHA-10

Timeline

Service Technician

Arrowhead Superior Refrigeration
10.2024 - Current

Delivery Driver

Stat-MEC
08.2023 - Current

Warehouse & Jam Clear Associate

Amazon
03.2023 - 08.2023

Infantry Mortarman

US Army
10.2017 - 03.2022

Certificate of Completion - HVAC-R

West-MEC
Marcus Gonzalez